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Strange one……
upgraded from 7 to 10, my router that was visible in 7 is now no longer visible on the WiFi list
I’ve reinstalled the drivers
I’ve checked and can connect my laptop to other WiF
all other devices in the home can connect to the router, its only the laptop that wont
ive managed to get the router on by adding network in settings so I know it can see it but windows router list is not seeing it
I’ve ha my friend who’s in IT support look at it and drew a blank
in an attempt to get it back I went back to Windows 7 - it reappeared!
then installed 10 again and it’s disappeared again
any ideas? Or suggestions very much appreciated 😊
Hi there
I’m now a little out of my depth and not sure the answer displayed properly as I got a 404 message saying page not visible
I used to have ms online and there was a support function, am I right to think that there is no option for remote support from Microsoft for a personal user?
Hello. Is the SSID using a hidden broadcast or set to “legacy” 802.11 mode? What's your router model and is it broadcasting on 2.4 GHz, 5 GHz, or both?
Search for PowerShell, open it and run:
Get-NetAdapter | Get-NetAdapterAdvancedProperty | Where-Object {$_.DisplayName -match "Band"}
Can you please share a screenshot of the result or copy and paste the text?
Ok so:
Local Area Connection Realtek PCIe FE Family Controller 17 Up B8-70-F4-CD-80-48 100 Mbps Wireless Network Conne...
Realtek RTL8188CE Wireless LAN 802.1... 15 Disconnected D0-DF-9A-C8-08-8F 0 bps
Hi there
I posted a response but not sure if it went up on thread as can’t see it
this is what came back….
Local Area Connection Realtek PCIe FE Family Controller 17 Up B8-70-F4-CD-80-48 100 Mbps
Wireless Network Conne... Realtek RTL8188CE Wireless LAN 802.1... 15 Disconnected D0-DF-9A-C8-08-8F 0 bps
Thanks for the update and for the info. Well, this confirms the adapter is installed and recognized, but it's not detecting or connecting to any visible networks like you mentioned. Just wanted to double-check.
One possible solution would be to use an older, stable version of the driver, originally made for Windows 7, that doesn't have this issue. Try this:
Realtek Semiconductor Corp. - WLAN - Realtek RTL8188CE Wireless LAN 802.11N PCI-E NIC .cab file and select “Extract All…” If you don't see that, open it with File Explorer and drag the files to a new folder.Open Device Manager
Right-click the Realtek RTL8188CE adapter under Network Adapters
Choose Uninstall device, and check “Delete the driver software”
Reboot
Reboot again.
This should roll back the driver and perhaps might work in detecting the WiFi SSID.