Failed to connect to the Azure Migrate project.

Liam dawson 40 Reputation points
2025-07-27T15:14:45.97+00:00

Failed to connect to the Azure Migrate project, error occurs during appliance registration.

Azure Migrate
Azure Migrate
A central hub of Azure cloud migration services and tools to discover, assess, and migrate workloads to the cloud.
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  1. Naveena Patlolla 4,805 Reputation points Microsoft External Staff Moderator
    2025-07-27T16:23:53.54+00:00

    Hi Liam dawson

    This issue happens when the Azure user account that was used to sign in from the appliance configuration manager is different from the user account that was used to generate the Azure Migrate project key on the portal.

    Remediation

    You have two options:

    • To complete the registration of the appliance, use the same Azure user account that generated the Azure Migrate project key on the portal.
    • You can also assign the required roles and permissions to the other Azure user account being used for appliance registration.

    https://learn.microsoft.com/en-us/azure/migrate/troubleshoot-appliance?view=migrate-classic&tabs=windows#failed-to-connect-to-the-azure-migrate-project-error-occurs-during-appliance-registration

    Please let me know if you face any challenge here, I can help you to resolve this issue further

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