How can I retieve my missing account

A W 0 Reputation points
2025-07-27T06:04:59.8433333+00:00

Hello, I tried to contact you, but I didn’t know how. Anyway, I have an old email that I created when I was young, and it is linked to the middle of my games, but I don’t know how to retrieve it, and I don’t remember the password. Is there a way I can contact you?

Developer technologies | Windows Forms
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  1. Omkara Varshitha Kunapalli (INFOSYS LIMITED) 235 Reputation points Microsoft External Staff
    2025-07-28T08:31:58.3766667+00:00

    Thank you for reaching out

    To recover their missing account:

    Go to the account recovery page (e.g., Microsoft, Google, Apple). 

    Choose “Forgot Password” - Enter the old email address they remember.

    If No Access to Recovery Options?

                       1. Click “I don’t have any of these” or “Try another way.”

                       2. Fill out the account recovery form with as much detail as possible (e.g., previous                                      passwords, account creation date, services used).

    Check Game Platform Support - If the account is tied to a gaming platform (e.g., Xbox, PlayStation, Steam), they should also contact that platform’s support team.

    If still stuck Contact Support Directly - If recovery fails, they can reach out to customer support for the email provider or game platform.

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  2. Omkara Varshitha Kunapalli (INFOSYS LIMITED) 235 Reputation points Microsoft External Staff
    2025-07-31T06:14:20.8033333+00:00

    "Hope you're doing well. We're following up on the ticket. Please let us know whether the issue persists or has been resolved. If the issue has been resolved, kindly mark the response as answered

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  3. Omkara Varshitha Kunapalli (INFOSYS LIMITED) 235 Reputation points Microsoft External Staff
    2025-08-04T08:38:31.4966667+00:00

    "Hope you're doing well. We're following up on the ticket. Please let us know whether the issue persists or has been resolved. If the issue has been resolved, kindly mark the response as answered

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  4. Omkara Varshitha Kunapalli (INFOSYS LIMITED) 235 Reputation points Microsoft External Staff
    2025-08-07T09:04:53.1533333+00:00

    "Hope you're doing well. We're following up on the ticket. Please let us know whether the issue persists or has been resolved. If the issue has been resolved, kindly mark the response as answered"

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