Extra ad page opening in Edge

Question

Extra ad page opening in Edge

Ford Bailey 0

Edge has started opening an extra ad page everytime I open a new page. I have popups blocked in settings, deleted cookies and cache, and checked for unwanted extensions but the problem persists. Any idea how to prevent this. I have used Edge many years but if I cannot find a fix for this soon, I am moving to Chrome.

John Jefferson Doyon 26,015 Reputation points Independent Advisor

2025-07-26T22:05:46.25+00:00
Hi, I'm John! I will help you with this.

To help narrow down the issue:

Is the extra ad page showing up on all websites, or does it only happen with specific ones?

Could you open a few completely different websites (like news or education sites) and see if the issue still happens?

Also, could you try running a full antivirus scan? If you already have tried it, could you let me know which one you're using?

Click "Add comment" to let me know.

Regards,

John J.D.
Ford Bailey 0 Reputation points

2025-07-26T23:26:23.4766667+00:00

It does it on all new pages with different types of websites. I have run virus scan.

1 answer

Your answer

John Jefferson Doyon 26,015 Reputation points Independent Advisor

2025-07-26T22:05:46.25+00:00

Hi, I'm John! I will help you with this.

To help narrow down the issue:

Is the extra ad page showing up on all websites, or does it only happen with specific ones?

Could you open a few completely different websites (like news or education sites) and see if the issue still happens?

Also, could you try running a full antivirus scan? If you already have tried it, could you let me know which one you're using?

Click "Add comment" to let me know.

Regards,

John J.D.
Ford Bailey 0 Reputation points

2025-07-26T23:26:23.4766667+00:00

It does it on all new pages with different types of websites. I have run virus scan.

Answer 1

Run a scan with AdwCleaner - https://www.malwarebytes.com/adwcleaner

If that doesn't work, please provide Farbar Recovery Scan Tool (FRST) logs for analysis.

https://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/

Note: If you are using Edge or Chrome, SmartScreen may initially block the download. Click on the three dots next to the warning and select Keep => Show more => Keep anyway.

If your computer's language is not English, rename FRST64.exe to FRST64English.exe
Run the tool, leave the default settings, and press Scan.
Zip the logs, FRST.txt and Addition.txt, then upload to a cloud storage service like OneDrive, Google Drive or gofile.io
Post the share link.

Share OneDrive files and folders - Microsoft Support

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Extra ad page opening in Edge

1 answer

Your answer