Missing Azure Recovery Services Vault

Hello Joe Shin,

Thank you for posting your question in the Microsoft Q&A forum. 

If an Azure Recovery Services (ARS) Vault is missing despite verifying the correct subscription, the issue may stem from accidental deletion, insufficient permissions, or a misconfigured filter in the Azure portal. First, check the "Deleted vaults" section under Recovery Services vaults to determine if the vault was soft-deleted and can be restored within the 14-day retention period. If not, audit the Azure Activity Log to trace deletion events or permission changes. Ensure your account has Reader or higher permissions on the vault and verify that no resource group or regional filters are hiding it. 

If the vault remains untraceable, Microsoft’s Azure Support team can assist in investigating backend logs or potential subscription glitches. To escalate, open a support request in the Azure portal under Help + Support, selecting "Technical" for backup-related issues. For critical recovery scenarios, a Severity A (High) ticket ensures faster human intervention. While Microsoft cannot restore vaults beyond the soft-delete window, they may provide forensic insights or alternative recovery options. Always maintain offline records of vault credentials to mitigate such risks. 

If the above answer helped, please do not forget to "Accept Answer" as this may help other community members to refer the info if facing a similar issue. Your contribution to the Microsoft Q&A community is highly appreciated.