Why is the new public IP not showing after Express Route Virtual Network Gateway migrtation

Question

Why is the new public IP not showing after Express Route Virtual Network Gateway migrtation

Dwight Thompson 30

I performed the Express Route migration for the basic public IP to Standard public IP. After the migration completed, I no longer see the public IP on the Express Route Virtual Network Gateway overview page.

Shadab Akhtar 0 Reputation points

2025-07-28T05:04:52.58+00:00

I have the same question, the new gateway works fine, but the new Public IP doesn't show up in the overview page.
G Sree Vidya 4,005 Reputation points Microsoft External Staff Moderator

2025-07-28T18:37:54.4266667+00:00

Hi Dwight Thompson

I wanted to follow up and check if you had the opportunity to review the information provided in our previous post.

Kindly let us know if the above helps or you need further assistance on this issue.
G Sree Vidya 4,005 Reputation points Microsoft External Staff Moderator

2025-07-30T16:56:38.6133333+00:00

Hello Dwight Thompson

We haven't heard back from you regarding our last response and wanted to check if you had the opportunity to review our previous post.

Please let us know if you have any questions or concerns. We are happy to assist you.
Dwight Thompson 30 Reputation points

2025-08-04T21:07:54.67+00:00

Thanks for very much for your assistance with this. It was greatly appreciated.

Accepted answer

1 additional answer

Your answer

Shadab Akhtar 0 Reputation points

2025-07-28T05:04:52.58+00:00

I have the same question, the new gateway works fine, but the new Public IP doesn't show up in the overview page.
G Sree Vidya 4,005 Reputation points Microsoft External Staff Moderator

2025-07-28T18:37:54.4266667+00:00

Hi Dwight Thompson

I wanted to follow up and check if you had the opportunity to review the information provided in our previous post.

Kindly let us know if the above helps or you need further assistance on this issue.
G Sree Vidya 4,005 Reputation points Microsoft External Staff Moderator

2025-07-30T16:56:38.6133333+00:00

Hello Dwight Thompson

We haven't heard back from you regarding our last response and wanted to check if you had the opportunity to review our previous post.

Please let us know if you have any questions or concerns. We are happy to assist you.
Dwight Thompson 30 Reputation points

2025-08-04T21:07:54.67+00:00

Thanks for very much for your assistance with this. It was greatly appreciated.

Answer 1

Raed Boshmaf 80 Microsoft Employee

If you are moving to AZ ExRGW it is expected that you will not see the PIP anymore, the reason for that is the use of Hosted On Behalf Of (HOBO) IP assignment

So with the migration tool that option will not be visable anymore and we will update our document for that

And when you create new ExRGW the wizard will tell you that

G Sree Vidya 4,005 Reputation points Microsoft External Staff Moderator

2025-08-04T17:14:54.14+00:00

Hi Dwight Thompson

I wanted to follow up and check if you had the opportunity to review the information provided by Raed Boshmaf in our previous post.

Kindly let us know if the above helps or you need further assistance on this issue.
Dwight Thompson 30 Reputation points

2025-08-05T12:39:41.92+00:00

Raed. Thank you very much for your assistance with this. It was greatly appreciated.

Answer 2

Hello Dwight Thompson

We understand that you are encountering an issue where the new public IP isn’t visible on your ExpressRoute Virtual Network Gateway after migrating from a Basic public IP to a Standard public IP. This can sometimes happen during the migration process.

During the migration, Azure may deploy a new gateway behind the scenes, especially if you're moving to a Standard SKU or enabling availability zones.
This new gateway might have a different resource ID and configuration, which can cause the public IP to not show up immediately in the overview pane.
Try refreshing your portal page or logging out and back in to see if the public IP appears.
Sometimes, the Azure portal takes time to reflect changes. The public IP might be correctly associated but not yet visible due to UI caching or sync delays.
If the migration wasn't fully completed or if there was a misstep, the Standard public IP might not have been correctly associated with the gateway.

Please validate and check below details:

Go to the Public IP resource in the Azure portal and verify its association. It should be linked to the new gateway.
Navigate to the ExpressRoute Gateway settings and check the configuration under the "Gateway SKU Migration" section.
Run commands to list the public IPs associated with the gateway to confirm the linkage:
```
  az network public-ip show --name <your-ip-name> --resource-group <your-rg>
```
You can check the Activity Log in the Azure portal for any errors or warnings during the migration.

I hope this helps! If these answers your query, do click the "Upvote" of which might be beneficial to other community members reading this thread.

Please let us know if you have any questions or concerns. We are happy to assist you.

Dwight Thompson 30 Reputation points

2025-07-30T18:00:28.1433333+00:00

Hi Vidya,

Thanks for the information. Unfortunately, the public is still not visible. I couldn't find any errors in the activity log for the Express Route Gateway. Once the express route gateway was migrated, it no longer shows Gateway SKU Migration option under the settings.
G Sree Vidya 4,005 Reputation points Microsoft External Staff Moderator

2025-07-31T21:48:05.1766667+00:00

Hi Dwight Thompson

Apologies for the inconvenience caused,

Could you please validate the provisioning state is succeeded state and confirm it

Please refer below document: https://learn.microsoft.com/en-us/azure/expressroute/expressroute-troubleshooting-expressroute-overview#verify-circuit-provisioning-and-state

Share via

Why is the new public IP not showing after Express Route Virtual Network Gateway migrtation

1 additional answer

Your answer