If your Bluetooth headset is not transferring sound, you can try the following troubleshooting steps:
- Check Bluetooth Connection: Ensure that your Bluetooth headset is properly connected. Go to Settings > Devices and make sure Bluetooth is turned on. If it is, try turning it off and then back on.
- Restart Devices: Restart both your Bluetooth headset and the device you are trying to connect it to.
- Check Audio Settings: Make sure that your Bluetooth headset is set as the default audio device. You can do this by going to Settings > System > Sound and selecting your Bluetooth headset under the output options.
- Remove Other Bluetooth Devices: If you have multiple Bluetooth devices connected, try removing them. Go to Settings > Devices > Bluetooth & other devices, select the devices, and then "Remove device."
- Check for Interference: Ensure that there are no other devices causing interference. Sometimes, other USB devices can affect Bluetooth performance.
- Update Drivers: Make sure that your Bluetooth drivers are up to date. You can check this in Device Manager under the Bluetooth section.
- Use Wired Connection: If possible, try using a wired connection to see if the issue persists.
- Check for Exclusive Mode: If you are still having issues, you might want to check if the Exclusive mode is turned off for your Bluetooth headphones. Go to Settings > System > Sound, select Advanced > More sound settings, choose your headset, and uncheck Allow applications to take exclusive control of this device.
If these steps do not resolve the issue, you may need to consult the manufacturer's support for further assistance.
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