Windows Store Problems

Welcome to MSoft Q&A : Let's start troubleshooting

this issue following these, basic steps below

1. Try to reset the Store cache. Press the [Wins key+R] select the - Run tool -

and type this code rstrui.exe >> into the search field > up next press - Enter

Restart the Pc and check. if the problem was resolved.

1. Check for Windows updates : 3) Verify time & date settings on computer
2. Repair or resetting the - Store app - through Settings > Apps > Apps & features. 
3. Run the MSoft Store troubleshooter: open Settings > Update & Security >>

3. Run the MSoft Store troubleshooter : open Settings > Update & Security >>

>Troubleshoot > Additional troubleshooters : Now select > Windows Store Apps

and click Run the troubleshooter. This will automatically detect and try to fix

any problems with the Microsoft Store. Keep us updated for further help

Hello,

Unfortunately, the Windows Store on Windows 8.1 has been shut down in June 2023; therefore you won't be able to use any part of the store, whether that be trying to install, update, or uninstall apps.

You'll have to move to Windows 10 or Windows 11 (given your hardware supports it, I can help with this if you need) to be able to use those apps.

Hope this helps.