Intune - LAPS - local account dont gets created

Alex 20 Reputation points
2025-07-24T07:35:16.8066667+00:00

Hello community,

i don't get often here, so in case i'm doing something wrong please show some mercy.

Here is the situation:
We've been using intune in the bundle with autpilot quite a while and it's beem working like a charm. But now we ran into an issue with LAPS where the defined local account isn't created. The LAPS configuration is distributed by Intune. Starting some days ago it seems like happening on some devices randomly , but now we reached a nearly 100% quote.
Checking the events, I do see the expected Error-ID 10013.
But why? What happened to LAPS?
The majority of the devices is Window 11 Business, the users all have a valid licenes (Business Premium). The devices are either hybrid joined or azur joined.
I'd like to emphasise that it has been working as expected.

Current workarround on none-local-domainjoined devices, use an Intune-Configuration to create a local admin account which then is used to create the defined LAPS-Account manually, from then on LAPS works like it should.
Before you ask, no creating the LAPS-Account by that policy throws an generic error and won't work.

Is anyone encountering the same problems?
Is this a temporariy effect?

Thanks in advance.

Regards
Alex

Microsoft Security | Intune | Configuration
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Accepted answer
  1. Rahul Jindal 11,076 Reputation points
    2025-07-24T20:02:34.4666667+00:00

    Can you run the following command and provide the output? Also share the output from eventvwr.

    Reset-LapsPassword -Verbose

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  1. Alex 20 Reputation points
    2025-07-25T14:37:03.0766667+00:00

    Hey Rahul,

    I should have asked earlier, today this problem vanished into something and disappeared.
    So thank you for your will to help.

    Take care.
    Sincerly Alex

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