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Authentication Error: interaction_required Failed to initialize authentication with below error. Please try again or contact support. Error details: AADSTS5000224:

Ganesh Venkataramanan 0 Reputation points
2025-07-23T17:26:20.8533333+00:00

Getting this error, after creating the resource in document intelligence

Authentication Error: interaction_required

Failed to initialize authentication with below error. Please try again or contact support. Error details: AADSTS5000224: We are sorry, this resource is not available. If you are seeing this message by mistake, please contact Microsoft support. Trace ID: d4ff6522-4948-47d3-b923-5b3421341f00 Correlation ID: 32c23af4-d065-4d12-a81b-0bb92c76af36 Timestamp: 2025-07-23 17:23:25Z

Azure AI Document Intelligence

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  1. Aryan Parashar 150 Reputation points Microsoft External Staff Moderator
    2025-08-04T10:07:43.0133333+00:00

    Hi Ganesh, AADSTS5000224 particularly means that you are blocked to access this resource.

    For managed identity, go to Access Control, then click on Add, and select Add role assignment. User's imageNext, choose the appropriate role, User's image click on Members, add your name, and then select Review + assign. Screenshot 2025-08-04 151933

    For key-based authentication, you can find the keys under Keys and Endpoint. User's imageAlso, make sure that your resource is accessible from your network, or if the resource is using a private endpoint, ensure that it is properly configured for your use case User's imageAnd System assigned managed identity is enabled User's imageLet me know if the issue persists.
    Thank you for reaching Microsoft QnA Portal

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