You are correct. When idle, the server is shutdown and part of the serverless cost saving. You should increase the connection timeout. You could schedule a job to hit the server on a periodic basis, but you might use up your compute allotment.
Database becomes unavailable when idle
Am very new to Azure SQL - indeed this is the first thing I've set up. I have a thrid party tool writing to the DB WF capturing tickets from our ticketing system that have passed through a particular status 'waiting approval' and writing a handful of fields (TicketNumber, engineer, title) to a tiny one-table DB so I can audit them later.
Because it's a tiny DB and there are no more than one or two tickets a day to write a few fields about, and because I'm only now learning it I think it fits easily within the free usage band. It works when I test it. However it keeps failing randomly elsewhen.
This is the error (names obfuscated)
[Database 'databasename' on server myservername.database.windows.net'
is not currently available
. Please retry the connection later. If the problem persists, contact customer support, and provide them the session tracing ID of '{44ADAFBA-0DE1-41FC-B2A9-BED7AB3C4480}']"
It "feels" like my free database is just sort of stopping when I'm not actively checking it in Azure but am I wildly off base, or can give me a clue?
Azure SQL Database
3 answers
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Bruce (SqlWork.com) 79,101 Reputation points Volunteer Moderator
2025-07-23T15:43:29.96+00:00 -
Leia Fee 0 Reputation points
2025-08-01T09:11:48.86+00:00 Non of the timeout changes helped so I did fgo for a 'pointless' query listing the tables before making my actual add row query. It's working more or less
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Leia Fee 0 Reputation points
2025-08-12T09:31:10.7333333+00:00 None of the timeout changes helped so I did go for a 'pointless' query listing the tables before making my actual add row query. That worked.