entra.microsoft.com does not open for me, apparently due to Microsoft bug

yury michurin 10 Reputation points
2025-07-22T19:57:28.77+00:00

I got the javascript error trying to access entra.microsoft.com for certain profile, it worked for me for sometime, but then suddenly it stopped, not sure why. Only for my profile ******@gmail.com, works fine for other profiles (logins) though. Also it does not depend on browser or machine, or connection (wifi, mobile), I got the error from any browser (chrome, edge etc, including guest profile opened), cleaning browser’s cache and cookies does not help, so it's bound to my profile hold on a server, not client. I got the page in browser:  

Hmmm...

Looks like something went wrong

What I see in the browser console:


8:25:08 AM MsPortalFx.Base.Diagnostics.ErrorReporter 1 MsPortalFx.Base.Diagnostics.ErrorReporter: message: **Cannot read properties of undefined (reading 'ltm')** name: TypeError stack: TypeError: Cannot read properties of undefined (reading 'ltm')     at https://entra.microsoft.com/Content/Dynamic/kDId_fKuq9yF.js:257:888     at https://entra.microsoft.com/Content/Dynamic/f7O9s8UsWfq3.js:40:916     at t.tryImmediateResolve (https://entra.microsoft.com/Content/Dynamic/f7O9s8UsWfq3.js:40:943)     at new u (https://entra.microsoft.com/Content/Dynamic/kDId_fKuq9yF.js:257:798)     at g.create   
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just for reference, reported the same long time ago but have not any real help yet:

https://entra.microsoft.com/ stopped loading when I turn switch to new UI on

Microsoft Security | Microsoft Entra | Other
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