Minecraft error code obisidian

Dear rafi azka

Thank you for reaching out. I'm Haien from Q&A Forum. Welcome to Microsoft Q&A Forum.   

It sounds like you're having a really tough time logging into Minecraft, and to make things even more puzzling, the error code changed from "cauldron" to "obsidian." That can definitely be frustrating when you're just trying to play! I'm here to help you get this sorted out. 

Minecraft login errors, especially those like "obsidian" or "cauldron," often point to issues with your Microsoft account's connection to the game's authentication servers, or local network/security conflicts preventing that connection. The change in error code suggests that your initial attempts to fix the "cauldron" error might have addressed one layer of the problem, but another underlying issue (or a consequence of the first fix) is now preventing login, manifesting as "obsidian." 

Here are some effective ways that you can try to fix the problem:   

Solution 1: Basic Account and Connection Check 

1. Verify Microsoft Account Status:  

• Go to Microsoft account | Sign In or Create Your Account Today – Microsoft in your web browser. 
  • Try logging in there with the same Microsoft account you use for Minecraft.  
  • Check for any security alerts, recent activity, or password change prompts.  
  • Make sure your account is in good standing. If you recently changed your password, ensure you're using the new one 
• Reset your internet connection 
• Test Minecraft Login 

For additional information about this option, please visit this website: Account help 

Solution 2: Ensure Windows and Game are Up to Date 

• Go to Start > Settings > Windows Update > Click "Check for updates" and install any available. 
• Open the Microsoft Store app > Click on "Library" in the bottom-left corner > Click "Get updates" at the top right. Ensure Minecraft is fully updated. 
• Restart your PC. 

For additional information of updating Window version in this option, please visit this article: Install Windows Updates - Microsoft Support 

Solution 3:  Check and Reset Gaming Services 

• Start > Settings > Apps > Apps & features > Gaming Services > Click the three dots (...) next to it > select "Advanced options." > Click "Repair" first. If that doesn't work, click "Reset." 
• Restart your PC and Test Minecraft Login. 

Solution 4: Reinstall MineCraft – Last Resort Option 

If all options above could not solve your problem, please consider reinstalling the MineCraft. However, if you uninstall Minecraft, your saved worlds might be deleted. Therefore, you should back-up your data. You can visit this article to know how to back-up your important data information: Back up and restore with Windows Backup - Microsoft Support 

• Start > Settings > Apps > Apps & features > Find "Minecraft" (likely "Minecraft Launcher" or "Minecraft for Windows"). > Click the three dots (...) next to it > select "Uninstall." Confirm. 
• Press Windows Key + R > type %appdata%, + press Enter > Delete the .minecraft folder or delete any folders related to "Mojang" or "Minecraft." 
• Open the Microsoft Store app > Search for "Minecraft for Windows" > reinstall 
• Log in and re-test again 

If you've already tried these steps and are still encountering issues, please reply to this thread with the requested details so we can investigate further and ensure your subscription is activated properly. Also, please keep me updated with anything new that you were try to each option.  

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".    

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.   

We appreciate your patience and look forward to resolving this quickly for you.    

Warm regards,    

Haien - MSFT | Microsoft Q&A Support Specialist 

Dear rafi azka

Welcome to Microsoft Q&A. I'm Haien from Microsoft Q&A.

May I ask if you have tried my suggestions for your case? I hope you can keep me updated on your issue in the future.

Your satisfaction is Microsoft's priority.

• If you've already tried these steps and are still encountering issues, please reply to this thread with the requested details so we can investigate further and ensure your subscription is activated properly. Also, please keep me updated with anything new that you were try to each option.
• If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
• Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

We appreciate your patience and look forward to resolving this quickly for you.

Warm regards,

Haien - MSFT | Microsoft Q&A Support Specialist