I can’t access my LinkedIn account and support won’t let me submit a ticket

I have the same issue. I am locked out of my LinkedIn account. I reclaimed my phone at airport lost and found. Several passwords were changed.

I filled out the form on LinkedIn. Submitted my government ID. I am still locked out. With no reply. Thank you.

When trying to contact support I receive the message We’re sorry. There was an error creating your case. Please try again.

I have tried w mobile data, a different browser to no avail. Thank you.

That link to submit a report to LinkedIn's Data Protection Officer worked for me. I submitted the report, and we'll see if they respond. I say that because I contacted them on X, @LinkedInHelp, and Facebook. They never helped.

https://www.linkedin.com/help/linkedin/ask/TSO-DPO

HI Team,

One of my colleagues has submitted all the required documents for the verification, even though his account has not been resumed, and is still getting the message "Account has been restricted" so being a HR, he needs to check profiles on the various social and working sites like - FB, Insta, Linkedin.

Please help him out to resume his LinkedIn accounts (Professional as well as Personal accounts.)

Dear Hugo, 

Good day! Thank you for posting on Microsoft Community. I am happy to help you.

I apologize for the experience you have had with this issue. Kindly try the following suggestions to resolve:

1. Contact LinkedIn support form (No login required) 
   • Fill in all your information (Name, Email, App, Device, Question)
   • Choose "Login/Password" for Issue Type and "Account Restricted" for Issue Description
   • 
   • Verify that you are not a robot
   • Submit
2. Use a different device or network 
   • If LinkedIn is restricting access based on your device or IP address, try opening the Data Protection form using a different device or internet connection, such as switching from Wi-Fi to mobile data.
   • Contacting LinkedIn's Data Protection Officer: Contact form | LinkedIn Help (Note: I was able to submit the form without signing in)
   • Choose “I want to delete my data” or “I want to exercise my data rights”
   • Clearly explain that you are locked out of all accounts, have verified your identity, and want to delete all past accounts and start fresh
3. Retry Identity Verification via Persona (If Available) 
   • If LinkedIn prompts you to verify your identity through Persona again, go ahead and complete the process. Afterward, promptly submit a request through the Data Protection form to explain the recurring account restrictions and request assistance.

I hope this helps resolve the issue! If you found the information useful, feel free to mark it as the answer - it can really help others in the community who are facing similar questions.

If you have any other concerns or need further assistance, don’t hesitate to reach out.

Best regards,  

Jess - MSFT | Microsoft Community Moderator