
Hi Nesta,
Thank you for using Microsoft products and making community posts.
I understands the importance of resolving this issue, Don’t worry I will be helping you with this following steps.
- Check OneDrive or Google Drive – If your files were saved to the cloud, they might still be accessible there.
- Search for the Files Manually – Use your tablet’s file manager and search for
.xlsx
to see if the files are stored elsewhere. - Check Recent Files in Excel – Sometimes, files disappear from the main view but can still be accessed under Recent Files in the Excel app.
- Restart Your Device – A simple restart can refresh the app and make missing files reappear.
- Clear Excel Cache – Go to Settings > Apps > Excel > Storage, then clear the cache (but not the data).
- Reinstall the Excel App – If the issue persists, uninstalling and reinstalling Excel might restore access to your files.
Please feel free to let me know how it goes.
Chan G
Microsoft Community Moderator