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I am unable to edit the text-to-speech entered in the clipchamp editor as it is greyed out.

Anonymous
2025-04-07T03:55:20+00:00

I am unable to edit the text-to-speech entered in the clipchamp editor as it is greyed out. When I play the video, the audio plays but cannot see the text-to-speech I had entered. Please let me know how can I retrieve this information?

Microsoft 365 and Office | Clipchamp | Other

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  1. Anonymous
    2025-04-12T17:05:57+00:00

    Hello Soundharya,

    Welcome to Microsoft support community!

    Thank you for reaching out regarding the issue you’re experiencing with the text-to-speech section in the Clipchamp editor. We understand the inconvenience this has caused and are here to assist you in resolving the matter.

    Based on your description, the text-to-speech input being greyed out may indicate a syncing or display issue. To address this, please try the following steps:

    1. Refresh the Editor:
      • Close the Clipchamp editor and reopen your project to ensure all elements load correctly.
    2. Check Your Browser or App Version:
      • If you are using Clipchamp in a browser, ensure your browser is updated to the latest version.
      • If you are using the desktop app, confirm that it is fully updated.
    3. Reinsert Text-to-Speech:
      • If possible, delete the current text-to-speech section and reinsert it into the timeline. This may restore editing functionality.
    4. Clear Cache and Cookies (for Browser Users):
      • Clearing your browser’s cache and cookies may resolve any technical issues with loading project elements.

    If you are still having problems after following these steps, please feel free to contact us for more information or if an error occurs. You can use these links to quickly access the support resources you need. If you have any further questions or need more help.

    Microsoft Support

    Contact us - Microsoft Support

    Support Phone Number - Microsoft Support

    Best regards,

    Shelby_7891| Microsoft Community Support Specialist

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