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Can't scroll sideways in Excel for Android.

Anonymous
2025-06-02T23:57:25+00:00

No gesture works for left or right scrolling. Plus the scroll buttons appear randomly and are inoperable.

Microsoft 365 and Office | Excel | For business | Android

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2025-06-06T00:49:30+00:00

    Hi Guillermo,

    Thank you for sharing your experience and the helpful workaround!

    To help other community members quickly find the key information in this thread, here’s a brief summary:

    Issue Summary: Some users are encountering difficulties when trying to scroll sideways in Excel for Android. In many cases, horizontal scrolling doesn’t respond as expected, making it harder to navigate across columns.

    Assessment: This issue may be related to gesture settings, device-specific touch sensitivity, or limitations in the current version of the Excel app. In some cases, updating the app, restarting the device, or adjusting accessibility settings has helped improve responsiveness.

    Successful Workaround: Update OS

    We understand this can be inconvenient, especially when you're trying to work efficiently on the go. Thank you for your patience and collaboration as we work toward a more permanent solution.

    As other users will also search for information in this community, your valuable vote (with Guillermo Limon1 account) will definitely help others with similar queries find the correct channel and useful information more quickly.

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    Have a nice day!

    Kai Vo - MSFT | Microsoft Community Support Specialist

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  1. Anonymous
    2025-06-03T00:14:56+00:00

    Hi Guillermo Limon1 

    I'm sorry to hear that you're having trouble with Excel.  

    Here are a few things you can try: 

    1. Update Excel App: 
      • Ensure you're using the latest version of Excel for Android via the Google Play Store.
    2. Restart and Clear Cache: 
      • Restart your device.
      • Go to Settings > Apps > Excel > Storage > Clear Cache.
    3. Try a Different Input Method: 
      • If you're using a stylus or external keyboard, try switching to touch input only.
    4. Use Excel Online: 
      • As a temporary workaround, open the file in a mobile browser using Excel Online.
    5. Report the Bug: 
      • Use the “Send Feedback” option in the Excel app to report the issue directly to Microsoft.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".  

    We hope that these solutions can help you in your work with Excel and we wish you a pleasant day!  

    Best regards  

    Kai Vo - MSFT | Microsoft Community Support Specialist

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  2. Anonymous
    2025-06-05T23:51:14+00:00

    Hi, Kai,

    With the latest OS update (One IU or something like that from Samsung for Android) the bug was fixed and the scroll bars also work.

    Thank you very much,

    Guillermo

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