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excel on i-phone using voice over

Anonymous
2025-04-13T20:05:46+00:00

i am trying to use excell on my i-phone. i can't get the up and down gestures to work.

Microsoft 365 and Office | Excel | For home | iOS

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  1. Anonymous
    2025-04-14T15:00:39+00:00

    Dear Toni,

    Thank you for reaching out to Microsoft Community Support. I understand how essential accessibility is for your daily productivity, and I’m truly sorry to hear you are experiencing challenges with the up and down gestures while using Excel on your iPhone with VoiceOver.

    Based on your description, it appears that when you attempt to navigate through your worksheet using VoiceOver gestures, the familiar up and down swipe motions are not functioning as expected. To help resolve this matter, please try the following troubleshooting steps:

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    1. Update the Excel App:
      • Please ensure that you have the latest version of the Excel app installed from the App Store. Updates often address known issues and improve accessibility features.
    2. Verify VoiceOver Settings:
      • Open the Settings app on your iPhone and navigate to Accessibility > VoiceOver.
      • Check that VoiceOver is enabled and review the Rotor settings to ensure they are configured for navigation in spreadsheet apps.
      • You may also consider adjusting the gesture sensitivity if you find that your swipe gestures are not being detected reliably.
    3. Test Different Gestures:
      • With VoiceOver active, try using different navigation gestures. For example, experiment with flicking one finger quickly versus a more deliberate swipe to see if one method yields better responsiveness.
      • Alternatively, try double-tapping on the edge of the screen to bring focus to neighboring cells and then swiping.
    4. Restart the Excel App:
      • Sometimes, closing the app completely and reopening it can clear temporary glitches that may affect gesture recognition.
      • If possible, also try restarting your iPhone to ensure that system processes are running smoothly.
    5. Review Excel Accessibility Documentation:
      • Microsoft provides detailed guidance on using Office apps with accessibility features. You may find additional tips in the Excel help section or on the Microsoft support site that are specific to working with VoiceOver on iOS.

    If these steps do not resolve the issue, please consider contacting Microsoft Support directly for a live session. Our support experts have advanced diagnostic tools and the most up-to-date resources to help tailor a solution specific to your configuration and needs. Contact Us - Microsoft Support

    Thank you for being a valued member of our community. I truly understand how critical a smooth experience is for your work, and we are committed to helping you achieve the best possible functionality with Excel. Please feel free to respond with any additional questions or updates on your situation.

    Warm regards,

    Scott_LA | Microsoft Community Support.

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