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PowerPoint won’t work

Anonymous
2025-04-11T11:17:56+00:00

Hello, my powerpoint file will not open. When I try to open the file, it first says that "Powerpoint found a problem with content in [insert file path name]. Powerpoint can attempt to repair the presentation. If you trust the source of this presentation, click Repair." When I click repair, it then says "Sorry, PowerPoint can't read [insert file path name]. I have a huge meeting in which I have to present this soon

Microsoft 365 and Office | PowerPoint | Other | Windows

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  1. Anonymous
    2025-04-11T14:08:52+00:00

    Hello, Sophie.

    Welcome to Microsoft Community.

    I'm sorry to hear that you're experiencing issues with opening your PowerPoint file. This problem may be due to file corruption. Here are a few workarounds you can try to resolve this issue:

    1. Make a copy of the original file and try to open the copy.
    2. Try opening the file on a different computer to see if the issue is specific to your current device.
    3. If you have a backup of the file, try opening the backup copy.
    4. You can also try to repair the PowerPoint file by following these steps:
      • Open PowerPoint.
      • Go to File > Open.
      • Browse to the location of the file, select the file, and click on the arrow next to the Open button.
      • Choose "Open and Repair" from the drop-down menu.

    If none of these steps work, please let me know, and we can explore other options to help you recover your presentation

    Best regards,

    Oscar Calvo 

    Microsoft Community Support 

    Support Hours: Monday to Friday 7:30–17:30 EST (Except US Public Holidays) 

    Estimated Response Time: Within 1 Business day.

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