Remove a Billing Account & Profile

Hello SAAdmin1,

Thank you for posting in the Microsoft community,

Based on the information you have shared with us I understand you would like to remove a billing account and profile for an ex-employee

Here are some steps you can follow to remove the unauthorized billing account and profile:

1. Sign in to the Admin Center: Use your admin credentials to sign in to the Microsoft 365 Admin Center.
2. Navigate to Billing Accounts:
   • Go to Billing in the left-hand menu.
   • Select Billing accounts.
3. Identify the Unauthorized Account:
   • Find the billing account created by the ex-employee.
   • Click on the account to open its details.
4. Remove the Account:
   • If you have the necessary permissions, you should see an option to delete the billing account. Follow the prompts to remove it.
5. Update Billing Notifications:
   • Ensure that your account is listed in the billing notifications section to receive updates and manage billing activities.

If you encounter any issues or do not have the necessary permissions, contact Microsoft Support for assistance. They can help you remove the unauthorized account and ensure your billing information is secure. you can contact Microsoft support directly create a support ticket from the admin center or contact our Microsoft support hotline phone number for your country or region.

To create a support ticket, you can follow steps in the following article: Get support - Microsoft 365 admin | Microsoft Learn

To contact Microsoft support hotline phone number, you can verify the phone number for your country/region in the is following article: Customer service phone numbers - Microsoft Support

You can try the above steps and let us know how it goes, if you have any further concerns, please feel free to reply here, we will work together to find a direction specific to the situation.

Thank you for understanding and cooperation. I will be looking forward to your next updates.

Under number "4. Remove the Account", when you say "If you have the necessary permissions..." what permissions are required to see the delete option?

This is a typical AI answer man, do not bother trying these steps, it won't work.

I believe there is no option to delete the profile from the admin center

Thank you Karim!