Why am I getting 2 Notification emails for every Reply or Answer here at Microsoft Q&A?

Jeff Davis 45 Reputation points
2025-07-20T00:40:34.8266667+00:00

That never happened on any of my multitude of Questions over at Microsoft Answers. 

Is it possible that I have a backup email address in my Microsoft account, and Microsoft Q&A is emailing to both of them, my Primary and my Backup?

If so, that's a problem that should probably be fixed to make people happier 😉

I've been trying to tap the icon to add a PrintScreen image of the 2 I got at the same time, but the [Add Image] button isn't doing anything.

IMG_2208.jpeg

ADDED WITH AN EDIT:

It finally woke up when I tried to refresh the page since it wouldn't post it either and then it warned me that I had a Draft that I could View. My Viewing the Draft woke it up and then I could add an image. But it's still only added a link to the image, not the image itself. OOPS

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  1. Nathan Roberts (SN) 5,381 Reputation points Volunteer Moderator
    2025-07-20T09:20:11.55+00:00

    Hey there, Jeff Davis

    This may be how you have your profile set up. Please can you navigate to your settings page for Q&A notifications here: https://learn.microsoft.com/en-us/users/jeffdavis-6580/settings#manage-qa-email-preferences-form

    Once there, you can manage your email notifications coming from Microsoft Q&A. Once you have edited this, please scroll down to the bottom of the section and click save.

    From that page, if you scroll up, you can see what email address it is using. You can only enter one email address, but it may be that you have linked another account?

    Hope this helps,
    Nathan

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  2. Jeff Davis 45 Reputation points
    2025-07-23T00:58:51.8433333+00:00

    HERE'S THE ANSWER: A Microsoft Q&A site programer needs to fix the site's programming, since it obviously must be doing this to everyone. 

    My guess is that one email was sent to me since I posted the Question and the other because I later Commented (Replied) on it, which automatically appointed me as a Follower?

    Knowing what I know about programming, this is an easy fix to stop, since OPs don't need both. 😉

    See the slight differences that I’ve hilited on this PrintScreen that led me to think this on the 2 email Notifications. 

    IMG_2264.jpeg

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