Hi Gemma Walker,
I understand you are attempting to access the Azure AI Face service for your master's dissertation. I have provided some guidance below to help you along the way.
- Face service access is limited based on eligibility and usage criteria in order to support our Responsible AI principles. Face service is only available to Microsoft managed customers and partners.
- Use the Face Recognition intake form to apply for access. For more information, see the Face limited access page.
- If you are still experiencing issues, I recommend raising a ticket in the Azure portal.
Let me know how this goes, or if I can offer any further guidance.