Microsoft Intune ODJ Connector Fails with Enrollment Error

The ODJ Connector UI displays the following error upon login:

ODJ Connector UI Error: 2 : ERROR: Enrollment failed. Detailed message is: Microsoft.Management.Services.ConnectorCommon.Exceptions.ConnectorConfigurationException: [WebException] Failed to send request to EnrollmentService! Error Details: System.Net.WebException: The remote server returned an error: (400) Bad Request.

The stack trace indicates the issue originates from the GetWebResponse method in the EnrollmentTab class of the ODJConnectorUI:

• at System.Net.HttpWebRequest.GetResponse()
• at ODJConnectorUI.EnrollmentTab.GetWebResponse(...)
• at ODJConnectorUI.EnrollmentTab.SendEnrollmentCertificateRequest(...)
• at ODJConnectorUI.EnrollmentTab.EnrollUsingJWTToken(...)

The event log also shows an Application Error (Event ID: 1000) with the following description:

The description for Event ID 1000 from source Application Error cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted.

Details from the event log include:

• Application: ODJConnectorEnrollmentWizard.exe
• Version: 6.2505.2001.2
• Faulting module: KERNELBASE.dll
• Faulting module version: 10.0.17763.7553

The logs show telemetry being sent with the following URL:

https://fef.amsua0602.manage.microsoft.com/TrafficGateway/TrafficRoutingService/RAODJPlus/StatelessODJService/odjConnectorTelemetry/uploadTelemetry

The connector is being set up on an Active Directory server. Assistance is needed regarding potential misconfigurations or solutions for this error, as all help articles reviewed indicate the setup is correct.

Log Name: Application

Source: Application Error

Date: 7/18/2025 2:59:30 PM

Event ID: 1000

Task Category: (100)

Level: Error

Keywords: Classic

User: N/A

Computer: SVRBELLDC2019.choicecom.local

Description:

The description for Event ID 1000 from source Application Error cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

ODJConnectorEnrollmentWizard.exe

6.2505.2001.2

aea367aa

KERNELBASE.dll

10.0.17763.7553

296284f5

e0434352

0000000000041b39

392c

01dbf815fe01b564

C:\Program Files\Microsoft Intune\ODJConnector\ODJConnectorEnrollmentWizard\ODJConnectorEnrollmentWizard.exe

C:\Windows\System32\KERNELBASE.dll

3609db6a-3dcf-4308-93da-d11bc09bee33

The handle is invalid

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Application Error" />

<EventID Qualifiers="0">1000</EventID>

<Level>2</Level>

<Task>100</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2025-07-18T18:59:30.773395200Z" />

<EventRecordID>12363953</EventRecordID>

<Channel>Application</Channel>

<Computer>SVRBELLDC2019.choicecom.local</Computer>

<Security />
```  </System>

  <EventData>

```xml
<Data>ODJConnectorEnrollmentWizard.exe</Data>

<Data>6.2505.2001.2</Data>

<Data>aea367aa</Data>

<Data>KERNELBASE.dll</Data>

<Data>10.0.17763.7553</Data>

<Data>296284f5</Data>

<Data>e0434352</Data>

<Data>0000000000041b39</Data>

<Data>392c</Data>

<Data>01dbf815fe01b564</Data>

<Data>C:\Program Files\Microsoft Intune\ODJConnector\ODJConnectorEnrollmentWizard\ODJConnectorEnrollmentWizard.exe</Data>

<Data>C:\Windows\System32\KERNELBASE.dll</Data>

<Data>3609db6a-3dcf-4308-93da-d11bc09bee33</Data>

<Data>

</Data>

<Data>

</Data>
```  </EventData>

</Event>