Since your organization was approved for nonprofit status but you're having trouble setting up Azure and using the Microsoft Authenticator after changing your phone, here's what you need to do.First, to recover access to your account since the Authenticator is not working:
If you backed up the Authenticator app to your Microsoft account, you can restore it by installing the app on your new phone and signing in with the same Microsoft account. It should recover your previous MFA settings.
If you didn’t back it up, and there are no backup sign-in methods like SMS or email, try going to this page to reset MFA: https://aka.ms/MFAReset
If you're completely locked out and no one else in your organization has admin access, you will need to contact Microsoft Support. Use this page to reach nonprofit-specific support: https://nonprofit.microsoft.com/en-us/contactus
Next, to check and resume your Azure nonprofit benefits:
Go to https://nonprofit.microsoft.com and sign in with the email that was used to apply for nonprofit status. Under the "Benefits" section, you can see what benefits have been approved and activated for your organization.
You should have access to a $3,500 per year Azure grant in the form of Azure Sponsorship credits. To confirm if the credits are active, visit https://www.microsoftazuresponsorships.com and sign in. If it's not yet activated, you can apply from the nonprofit portal.
Once your Azure credits are active, sign in to the Azure portal at https://portal.azure.com. From there, you can start creating and managing resources like virtual machines, storage accounts, or web apps.
Make sure your user account is assigned the appropriate role in the Azure subscription (like Owner or Contributor) so you can actually use the credits.
Here are the main nonprofit-related Azure benefits you should be entitled to:
$3,500 in free annual Azure credits through Microsoft Azure Sponsorship. This can be used for things like hosting apps, virtual machines, storage, databases, and other services.
10 free Microsoft 365 Business Premium licenses. These include Exchange, Teams, SharePoint, and Office desktop apps.
Microsoft Defender for Nonprofits, which gives access to security tools and protection.
Discounted rates on additional licenses or services beyond the free tier.
- Free access to tools like Power BI Pro and Microsoft Intune for eligible organizations.Since your organization was approved for nonprofit status but you're having trouble setting up Azure and using the Microsoft Authenticator after changing your phone, here's what you need to do. First, to recover access to your account since the Authenticator is not working:
- If you backed up the Authenticator app to your Microsoft account, you can restore it by installing the app on your new phone and signing in with the same Microsoft account. It should recover your previous MFA settings.
- If you didn’t back it up, and there are no backup sign-in methods like SMS or email, try going to this page to reset MFA:
https://aka.ms/MFAReset
- If you're completely locked out and no one else in your organization has admin access, you will need to contact Microsoft Support. Use this page to reach nonprofit-specific support:
https://nonprofit.microsoft.com/en-us/contactus
Next, to check and resume your Azure nonprofit benefits:
- Go to https://nonprofit.microsoft.com and sign in with the email that was used to apply for nonprofit status. Under the "Benefits" section, you can see what benefits have been approved and activated for your organization.
- You should have access to a $3,500 per year Azure grant in the form of Azure Sponsorship credits. To confirm if the credits are active, visit https://www.microsoftazuresponsorships.com and sign in. If it's not yet activated, you can apply from the nonprofit portal.
- Once your Azure credits are active, sign in to the Azure portal at https://portal.azure.com. From there, you can start creating and managing resources like virtual machines, storage accounts, or web apps.
- Make sure your user account is assigned the appropriate role in the Azure subscription (like Owner or Contributor) so you can actually use the credits.
Here are the main nonprofit-related Azure benefits you should be entitled to:
- $3,500 in free annual Azure credits through Microsoft Azure Sponsorship. This can be used for things like hosting apps, virtual machines, storage, databases, and other services.
- 10 free Microsoft 365 Business Premium licenses. These include Exchange, Teams, SharePoint, and Office desktop apps.
- Microsoft Defender for Nonprofits, which gives access to security tools and protection.
- Discounted rates on additional licenses or services beyond the free tier.
- Free access to tools like Power BI Pro and Microsoft Intune for eligible organizations.