Issue with Snip & Sketch and Notepad Not Launching in Windows 11 Multi App Kiosk with Edge

TM_N 5 Reputation points
2025-07-14T13:26:53.04+00:00

Issue : In Windows 11 Multi app kiosk mode when Apps like snip and sketch, Notepad are added along with Microsoft Edge. Both Snip and Sketch, Notepad does not launch. Only Small Installing bar is shown in the start menu once it is completed the App does not launch.

This Happens only for those two apps, During my test I have also added other UWP Apps like Weather, Calculator and Microsoft Store. These Three Apps work fine without any issue even edge is present.

So Far, I have tried removing Edge from the Layout and it worked. Not sure what the underlying issue could be

Windows Edition : Windows 11 PRO

OS Build : 26100.4652

Event Viewer Trace

User's image

Please find the XML File I used for Kiosk Testing

<ns2:AssignedAccessConfiguration xmlns:ns1="http://schemas.microsoft.com/AssignedAccess/201810/config"
    xmlns:ns2="http://schemas.microsoft.com/AssignedAccess/2017/config"
    xmlns:ns3="http://schemas.microsoft.com/AssignedAccess/2020/config"
    xmlns:ns4="http://schemas.microsoft.com/AssignedAccess/2022/config"
    xmlns:ns5="http://schemas.microsoft.com/AssignedAccess/2021/config"
    xmlns:ns6="http://schemas.microsoft.com/AssignedAccess/202010/config">
    <ns2:Profiles>
        <ns2:Profile Id="{9a23472f-c1f2-48cd-8126-ba0d67d64931}">
            <ns2:AllAppsList>
                <ns2:AllowedApps>
                    <ns2:App AppUserModelId="Microsoft.BingWeather_8wekyb3d8bbwe!App"/>
                    <ns2:App AppUserModelId="Microsoft.WindowsStore_8wekyb3d8bbwe!App"/>
                    <ns2:App AppUserModelId="Microsoft.WindowsCalculator_8wekyb3d8bbwe!App"/>
                    <ns2:App AppUserModelId="Microsoft.ScreenSketch_8wekyb3d8bbwe!App"/>
                    <ns2:App AppUserModelId="Microsoft.WindowsNotepad_8wekyb3d8bbwe!App"/>
                    <ns2:App DesktopAppPath="%ProgramFiles(x86)%\Microsoft\Edge\Application\msedge.exe"/>
                </ns2:AllowedApps>
            </ns2:AllAppsList>
            <ns1:FileExplorerNamespaceRestrictions/>
            <ns2:StartLayout>
                <LayoutModificationTemplate xmlns="http://schemas.microsoft.com/Start/2014/LayoutModification" Version="1"
                    xmlns:defaultlayout="http://schemas.microsoft.com/Start/2014/FullDefaultLayout"
                    xmlns:start="http://schemas.microsoft.com/Start/2014/StartLayout">
                    <LayoutOptions StartTileGroupCellWidth="6"/>
                    <DefaultLayoutOverride>
                        <StartLayoutCollection>
                            <defaultlayout:StartLayout GroupCellWidth="6">
                                <start:Group Name="">
                                    <start:DesktopApplicationTile DesktopApplicationLinkPath="%ProgramFiles(x86)%\Microsoft\Edge\Application\msedge.exe" Row="0" Column="0" Size="2x2"/>
                                    <start:Tile AppUserModelID="Microsoft.WindowsNotepad_8wekyb3d8bbwe!App" Row="0" Column="2" Size="2x2"/>
                                    <start:Tile AppUserModelID="Microsoft.ScreenSketch_8wekyb3d8bbwe!App" Row="0" Column="4" Size="2x2"/>
                                    <start:Tile AppUserModelID="Microsoft.WindowsCalculator_8wekyb3d8bbwe!App" Row="2" Column="0" Size="2x2"/>
                                    <start:Tile AppUserModelID="Microsoft.WindowsStore_8wekyb3d8bbwe!App" Row="2" Column="2" Size="2x2"/>
                                    <start:Tile AppUserModelID="Microsoft.BingWeather_8wekyb3d8bbwe!App" Row="2" Column="4" Size="2x2"/>
                                </start:Group>
                            </defaultlayout:StartLayout>
                        </StartLayoutCollection>
                    </DefaultLayoutOverride>
                </LayoutModificationTemplate>
            </ns2:StartLayout>
            <ns4:StartPins>{"pinnedList":[{"packagedAppId":"Microsoft.BingWeather_8wekyb3d8bbwe!App"},{"packagedAppId":"Microsoft.WindowsStore_8wekyb3d8bbwe!App"},{"packagedAppId":"Microsoft.WindowsCalculator_8wekyb3d8bbwe!App"},{"packagedAppId":"Microsoft.ScreenSketch_8wekyb3d8bbwe!App"},{"packagedAppId":"Microsoft.WindowsNotepad_8wekyb3d8bbwe!App"},{"desktopAppLink":"%ProgramFiles(x86)%\\Microsoft\\Edge\\Application\\msedge.exe"}]}</ns4:StartPins>
            <ns2:Taskbar ShowTaskbar="true"/>
        </ns2:Profile>
    </ns2:Profiles>
    <ns2:Configs>
        <ns2:Config>
            <ns2:AutoLogonAccount/>
            <ns2:DefaultProfile Id="{9a23472f-c1f2-48cd-8126-ba0d67d64931}"/>
        </ns2:Config>
    </ns2:Configs>
</ns2:AssignedAccessConfiguration>
Microsoft Security | Intune | Configuration
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  1. Ang Eng Seong 0 Reputation points
    2025-08-06T01:22:48.3133333+00:00

    Hi , i am also having the same issue, are you able to find a solution? the only way that it will work is using appusermodlID instead of desktop, but the it lost the autolauch argument ...:(

    <App AppUserModelId="Microsoft.MicrosoftEdge.Stable_8wekyb3d8bbwe!MSEDGE" />
    
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