Let’s go through a few steps to help resolve both issues:
- Fix Microsoft Account Sign-In Issues
Make sure your internet connection is working, then try these steps:
- Go to Settings > Accounts > Your Info
- Click Sign in with a Microsoft account instead (if available)
- If that doesn’t work, try this guide: I can't sign in to my Microsoft account
- Troubleshoot Windows Update
Windows Update issues can often be fixed with the built-in troubleshooter:
- Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters
- Select Windows Update and run the troubleshooter Windows Update Troubleshooter
If that doesn’t help, try this full guide: Troubleshoot problems updating Windows
- Check date and time settings
Incorrect date/time can cause account and update issues:
- Go to Settings > Time & Language > Date & Time
- Turn on Set time automatically and Set time zone automatically
I hope this will help!