Customer gets error "Unusual activity detected with your subscription." when deploying managed app

Adam Eslinger 20 Reputation points
2025-07-11T10:43:46.5833333+00:00

I offer a product on the Azure Marketplace and my first customer gets this error:

The resource write operation failed to complete successfully, because it reached terminal provisioning state 'failed'.","details":[{"code":"DeploymentScriptOperationFailed","message":"Unusual activity detected with your subscription. Resources deployed on this subscription will have limited functionality. Contact support: aka.ms/SubMngmt. Additional information may be available in Azure Service Health aka.ms/azureservicehealth-securityadvisories"}]}]}

The error occurred during a step when I'm creating a bash file that makes an HTTP call back to my server. I can deploy my product successfully myself. I need to know if its my code that is the "unusual activity" that caused it to fail or if this customer was already doing other suspicious activities that caused Microsoft to flag their "unusual activity". How can I find out?

Azure Managed Applications
Azure Managed Applications
An Azure service that enables managed service providers, independent software vendors, and enterprise IT teams to deliver turnkey solutions through the Azure Marketplace or service catalog.
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  1. Rahul Jorrigala 3,745 Reputation points Microsoft External Staff Moderator
    2025-07-11T12:11:55.6833333+00:00

    Hello @Adam Eslinger ,

    "Unusual activity detected with your subscription" — is not caused by your code. Instead, it indicates that Microsoft has flagged the customer's subscription due to suspicious or potentially abusive activity.

    The error is tied to subscription-level restrictions, not a bug or misconfiguration in your deployment template.

    Ask the customer to check Azure Service Health: They should visit aka.ms/azureservicehealth-securityadvisories to see if there are any notices or restrictions on their subscription.

    Have them contact Microsoft support via aka.ms/SubMngmt to resolve the issue.

    Please let me know if you face any challenge here, I can help you to resolve this issue further

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    1 person found this answer helpful.

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