Edge will not scroll on search results page

Question

Edge will not scroll on search results page

M in New England 5

I hope I can explain. I can't find any questions that address this issue. Edge has stopped scrolling when I am on a search results page. It jumps back to the top when I try to get to the bottom and bring up the nest page of results. This does not happen when I am on a regular webpage. Have stopped using Edge as a result. I have Windows 11 on an HP Envy. Have installed all the latest updates. This has been going on through a couple of updates. Any ideas?

Viorel 123.6K Reputation points

2025-07-10T21:30:45.2266667+00:00

Is the issue observed in different search engines or just in https://www.bing.com?
M in New England 5 Reputation points

2025-07-10T23:37:04.2933333+00:00

Good question, although in a sense, what difference does it make? I have no problem using Bing, and I just want the default browser/search engine for Windows 11 to work. Isn't that what I am paying for? Nonetheless, I went to the trouble of adding a search engine (Google) and it seems to scroll just fine. I appreciate the suggestion, and perhaps the information helps you think about what the problem might be.
Bobby 0 Reputation points

2025-07-13T13:07:56.14+00:00

I to have had this occur in the past few months. Some testing I did is when searches produce ads and\or video results in the main search I cannot scroll all the way down. Just pops up back to middle-ish. In-Private seems to work most of the time. CTRL+SHIFT+R "sometimes" works. I do have a few extensions, but they never posed an issue before. Even occurs with MS extensions. And occurs with no extensions. So something is up since outcomes are inconsistent. We cant be the only ones with this issue.

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Viorel 123.6K Reputation points

2025-07-10T21:30:45.2266667+00:00

Is the issue observed in different search engines or just in https://www.bing.com?
M in New England 5 Reputation points

2025-07-10T23:37:04.2933333+00:00

Good question, although in a sense, what difference does it make? I have no problem using Bing, and I just want the default browser/search engine for Windows 11 to work. Isn't that what I am paying for? Nonetheless, I went to the trouble of adding a search engine (Google) and it seems to scroll just fine. I appreciate the suggestion, and perhaps the information helps you think about what the problem might be.
Bobby 0 Reputation points

2025-07-13T13:07:56.14+00:00

I to have had this occur in the past few months. Some testing I did is when searches produce ads and\or video results in the main search I cannot scroll all the way down. Just pops up back to middle-ish. In-Private seems to work most of the time. CTRL+SHIFT+R "sometimes" works. I do have a few extensions, but they never posed an issue before. Even occurs with MS extensions. And occurs with no extensions. So something is up since outcomes are inconsistent. We cant be the only ones with this issue.

Answer 1

Hello M in New England,

This issue is usually caused by a misbehaving extension, experimental feature, or corrupted browser state. Here’s how to troubleshoot Microsoft Edge when it scrolls to the top or prevents you from navigating past the first page of search results:

Fix: Edge scrolls to top on search results page

Step 1: Test in InPrivate Window

Press Ctrl + Shift + N to open an InPrivate window.
Go to Bing or Google and do a search.
Try scrolling down to see if the issue persists.

If scrolling works fine in InPrivate, the problem is likely due to an extension or cached data.

Step 2: Disable Extensions

Go to edge://extensions/
Toggle off all extensions.
Restart Edge and test the search result page again.

If scrolling returns to normal, re-enable extensions one by one to find the culprit.

Step 3: Clear Cache and Site Data

Go to edge://settings/clearBrowserData
Select:
- Cached images and files
  - Cookies and other site data
  1. Time range: All time
  2. Click Clear now

Step 4: Turn Off Experimental Features

Go to edge://flags/
Click Reset all to default (top right)
Relaunch Edge when prompted

Step 5: Disable Smooth Scrolling (optional)

Some users report the "smooth scrolling" flag causing weird jumpy behavior:

Go to edge://flags/#smooth-scrolling
Set to Disabled
Restart Edge

If none of the above works, let me know:

Does this only happen on Bing/Google or all search engines?
Any specific extensions you’ve installed?
Are you using a touchscreen or special input device?

Damien Pham (WICLOUD CORPORATION) 405 Reputation points Microsoft External Staff

2025-07-14T11:00:39.4766667+00:00

Hello,

Let me know if you have any question.
Damien Pham (WICLOUD CORPORATION) 405 Reputation points Microsoft External Staff

2025-08-11T09:41:02.8766667+00:00

Hello M in New England,

Just checking in to see how things are going. I hope everything is working as expected and that you’ve been able to make progress. If you’re still experiencing any issues or need further assistance, please know that I’m here and ready to help whenever you’re ready. Wishing you all the best with your work and looking forward to hearing from you when the time is right!

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Edge will not scroll on search results page

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