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why doesn't any other browser except edge work?

Caleb Keeton 0 Reputation points
2025-07-09T06:32:59.8833333+00:00

So I go to my opera gx shows the boot up animation but then doesn't open like it pops up for a second then closes, so i try again, doesnt work, so i uninstall and reinstall, still the same thing, go to chrome, same thing. WHY? Im on a laptop

Surface | Other
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  1. Ian-T 2,200 Reputation points Microsoft External Staff Moderator
    2025-07-09T12:18:17.2633333+00:00

    Hello, Caleb Keeton

    Thank you for your feedback. I understand that you are having trouble opening your browser. Here are some troubleshooting solutions:

    1. Try a clean boot

    Press Windows+R and enter:

    msconfig

    Click on “Services” at the top, check “Hide all Microsoft services” at the bottom. Be sure to check this box, otherwise disabling some Microsoft services may cause serious problems such as the computer not booting up. Click “Disable all.” Click “Startup” at the top, then click “Open Task Manager.” In the Task Manager (Processes), click “Startup” at the top, right-click each item with the ‘Status’ displayed as “Enabled,” and select “Disable.”

    After booting up, open Task Manager and ensure there are no non-Microsoft processes running. Check if the system has returned to normal.

    If everything is normal, you can gradually re-enable the disabled services and software used daily to see if any of them are causing the issue.

     

    1. Try using Update Repair.

    Open Settings, System, Recovery, and select “Use Update Repair.”

    If none of the above methods work, please note that you are using a Surface computer, so I recommend using image recovery.

    Surface Recovery Image Download - Microsoft Support

    I look forward to your feedback.

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