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Hi there,
Just a quick question if I may?
I'm trying to install Bitdefender on my PC but need to remove MSE first. Unfortunately, I keep getting the error message: "The Security Essentials Installation Wizard is missing a filter manager rollup package needed to complete the installation. To continue installing Security Essentials, you must first download the required package."
There is a link below the text which takes me to a Microsoft page, which informs me that MSE and Windows 7 are no longer supported. I am aware of that! Also, below the link there is another link which says "Get help on this issue." and below that the code: 0x8004FF56
Any ideas on how to sort this problem out will be much appreciated. But please, if your only advice is going to be "Upgrade to Windows 10/11" please save yourself the bother of replying! LOL
Many thanks
George.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
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See if this older Forum Article helps: Uninstalling Microsoft Security Essentials
Some links in that article do not work correctly anymore, just ignore them.
In case you try a re-install of MSE, go here: https://www.microsoft.com/en-us/download/details.aspx?id=5201
Hi there,
Many thanks for taking the time to reply to my query.
I have tried using the first link that you have supplied before. I will try it again.
Again, thanks for taking the time to try to help me :-)
ATB
G
Hi George,
I hope that you could solve your issue with a second try.
In case not, perhaps it might make sense that you edit your original post and move this thread to https://answers.microsoft.com/en-us/protect/forum Perhaps one or the other person over there can come up with other helpful ideas ;)
Best wishes,
Julia
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Revo Uninstaller (free) may help: https://www.revouninstaller.com/products/revo-uninstaller-free/
But see this: https://answers.microsoft.com/en-us/protect/forum/all/unable-to-uninstall-microsoft-security-essentials/c21339e6-7144-4818-8329-7f591b78d8e3 (perhaps Revo Uninstaller today will work a bit better than it did in 2013).
