Share via

explorer.exe constantly crashing on Windows 8.1

Anonymous
2022-01-09T02:30:29+00:00

As the title says, explorer.exe is constantly crashing on Windows 8.1.

I have googled for answers but nothing I've found has helped. This has included running System File Checker, checking Launch folder windows in a separate process, and copying explorer.exe itself into Windows/System32.

I've just poked around in Event Viewer, and this seeems to be related to the latest crash:

Faulting application name: Explorer.EXE, version: 6.3.9600.18460, time stamp: 0x57c1b8c1

Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000

Exception code: 0xc0000005

Fault offset: 0x0000000002b80fd8

Faulting process id: 0x1df4

Faulting application start time: 0x01d804fdd27aa3f5

Faulting application path: C:\windows\Explorer.EXE

Faulting module path: unknown

Report Id: 3c8e7162-70f2-11ec-82a6-201a06a49912

Faulting package full name: 

Faulting package-relative application ID: 

  • <Event xmlns="**http://schemas.microsoft.com/win/2004/08/events/event**">
  • <System> <Provider Name="Application Error" /><EventID Qualifiers="0">1000</EventID><Level>2</Level><Task>100</Task><Keywords>0x80000000000000</Keywords><TimeCreated SystemTime="2022-01-09T02:17:05.000000000Z" /><EventRecordID>48894</EventRecordID><Channel>Application</Channel><Computer>Lenovo-PC</Computer><Security /></System>
  • <EventData> <Data>Explorer.EXE</Data><Data>6.3.9600.18460</Data><Data>57c1b8c1</Data><Data>unknown</Data><Data>0.0.0.0</Data><Data>00000000</Data><Data>c0000005</Data><Data>0000000002b80fd8</Data><Data>1df4</Data><Data>01d804fdd27aa3f5</Data><Data>C:\windows\Explorer.EXE</Data><Data>unknown</Data><Data>3c8e7162-70f2-11ec-82a6-201a06a49912</Data><Data /><Data /></EventData>

</Event>

Can someone help please!

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2022-01-10T05:24:20+00:00

    Forum helper🗽

    Go forth with the fixes on this : Msoft forum threads

    Link : https://answers.microsoft.com/en-us/windows/forum/all/file-explorer

    -keeps-crashing/e40199aa-45ce-4d5c-9611-27e5fe352671****

    if the above solutions, fail them : you can apply either,.

      The system **restore** first : 2nd-**Refresh** : Last-**Reset**

  ****

    Link : https://support.microsoft.com/en-us/windows/how-to-refresh-reset

    -or-restore-your-pc-51391d9a-eb0a-84a7-69e4-c2c1fbceb8dd****

    0 comments