Recover bitlocker encrypted FOLDER from SSD

Anonymous
2021-12-11T13:31:40+00:00

Hello - running Win7 Ultimate on SSD. During boot-up, shows Windows logo then black screen with frozen cursor. Spent hours trying to repair - Windows repair disk fails during repair. Decided to just recover files and re-install with Win10. When using another computer (WIN10 Pro) and connecting the SSD to it with a USB to SATA adapter, the SSD just shows up as an NFTS volume - no folders etc. Booted computer up using Hirens and was able to see all content of the SSD. I was able to copy all data except for a few folders and a couple of files that I had used Bitlocker to encrypt. I had left the key on the desktop of the only user profile on the SSD. I had set it up this way some time ago - not really knowing what I was doing. I was able to access the folders and files without being being prompted a password or login when the SSD was originally booting up ok. It was only now that I discovered this key should have been on removable media. So what I am trying to do is unlock these few folders/files. I searched how-to using Hiren's, but didn't find anything other than unlocking the DRIVE (drive is accessible - some folders/files not). Can see the folders and files (they are green and have lock on the icon). Kind of stuck - feel I am so close. Contacted MS (case #1032452497), but was told due to OS being Win7, the tools available to them were limited? They had suggested posting here - so here it goes - any help is appreciated!!

Windows for home | Previous Windows versions | Files, folders, and storage

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  1. Anonymous
    2021-12-11T14:06:06+00:00

    Hello - running Win7 Ultimate on SSD. During boot-up, shows Windows logo then black screen with frozen cursor. Spent hours trying to repair - Windows repair disk fails during repair. Decided to just recover files and re-install with Win10. When using another computer (WIN10 Pro) and connecting the SSD to it with a USB to SATA adapter, the SSD just shows up as an NFTS volume - no folders etc. Booted computer up using Hirens and was able to see all content of the SSD. I was able to copy all data except for a few folders and a couple of files that I had used Bitlocker to encrypt. I had left the key on the desktop of the only user profile on the SSD. I had set it up this way some time ago - not really knowing what I was doing. I was able to access the folders and files without being being prompted a password or login when the SSD was originally booting up ok. It was only now that I discovered this key should have been on removable media. So what I am trying to do is unlock these few folders/files. I searched how-to using Hiren's, but didn't find anything other than unlocking the DRIVE (drive is accessible - some folders/files not). Can see the folders and files (they are green and have lock on the icon). Kind of stuck - feel I am so close. Contacted MS (case #1032452497), but was told due to OS being Win7, the tools available to them were limited? They had suggested posting here - so here it goes - any help is appreciated!!

    We can't help you, as that is the idea of BitLocker; namely to protect your data.

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  2. Anonymous
    2021-12-11T16:51:20+00:00

    Thanks Bill for the reply - I fully understand this is to protect my data. However, I am not at a total loss - I am able to log into my account at the beginning when using win7 repair disk. Also I have the key sitting on my desktop in the user profile. Since I cannot boot into this OS, I can not turn the encryption off using this key. I was looking for help trying to do so - turn off using what I do have. I have spent a TON of time so far, but knowledge has tapered off and could use help. Please reconsider options that I can try. Thank you.

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  3. Anonymous
    2021-12-11T20:52:05+00:00

    Thanks Bill for the reply - I fully understand this is to protect my data. However, I am not at a total loss - I am able to log into my account at the beginning when using win7 repair disk. Also I have the key sitting on my desktop in the user profile. Since I cannot boot into this OS, I can not turn the encryption off using this key. I was looking for help trying to do so - turn off using what I do have. I have spent a TON of time so far, but knowledge has tapered off and could use help. Please reconsider options that I can try. Thank you.

    There are no options to bypass it.

    A word of advice:

    You should always have your data backed up to at least two external media destinations (external hard drive, DVDs, flash drive) in case of system file corruption and/or hard drive failure

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    Fix it using the repair disk.

    Attempt to repair the operating system where it was originally installed:

    "Advanced startup options (including safe mode)"

    http://windows.microsoft.com/en-us/windows/advanced-startup-options-including-safe-mode#1TC=windows-7

    "The Advanced Boot Options screen lets you start Windows in advanced troubleshooting modes. You can access the menu by turning on your computer and pressing the F8 key before Windows starts (Tap F8 at the rate of about once per second)"

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    What are the system recovery options in Windows 7?

    The System Recovery Options menu contains several tools, such as Start-up Repair, that can help you recover Windows from a serious error. This set of tools is on your computer's hard disk and on the Windows installation disc.

    Note You can also create a system repair disc that contains the System Recovery Options menu. For more information, see Create a system repair disc.

    If you use a Tablet PC or other computer with a touchscreen, you might need to connect a keyboard and mouse in order to use Start-up Repair and the other tools in the System Recovery Options menu.

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    Often a Start-up Repair, etc. disk will work where the built-in Repair Software won't

    Make your own System Repair Disk from the information in this Tutorial or from the prior information:

    "How to Create a Windows 7 System Repair Disc"

    http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html

    "This will show you how to create a Windows 7 system repair disc to be able to use to boot to **system recovery options** to help recover your Windows 7 installation if you don't have a Windows installation disc, can't find your Windows installation disc, or can't access the recovery options provided by your computer manufacturer.

    A system repair disc is not able to install Windows 7.

    Image   Note If you are unable to boot your Windows 7 to create a Windows 7 System Repair Disc, then you could create it on another computer to use on your computer."

    _____________________________________

    Then use that Disk for the System Recovery Options:

    "System Recovery Options"

    http://www.sevenforums.com/tutorials/668-system-recovery-options.html

    "How to Run a Startup Repair in Windows 7"

    http://www.sevenforums.com/tutorials/681-startup-repair.html

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    But if you do not have access to another Windows 7 machine with the same "bit" version use this method to make a disk, from which you can also use the Startup repair options:

    You can use this for preinstalled OEM or Retail Licenses. This is on a first come, first served monthly basis.

    Use the Windows 7 (August 2018) download option

    Download the correct ISO file and make your own disk and use the Product Key that is on the COA Sticker.

    https://www.heidoc.net/joomla/technology-science/microsoft/67-microsoft-windows-and-office-iso-download-tool

    Download: Windows ISO Downloader.exe

    And here are instructions on how to burn ISO images to disk:

    http://www.snapfiles.com/get/ISORecorder.html

    You change the Boot Order in the BIOS to be able to boot from your installation media:

    How to Boot Your Computer From a Disc or USB Drive

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    These are your Repair choices:

    Image

    You should now click on the Repair your computer option to start entering the Windows 7 Recovery Environment.

    Which leads to these options, including Startup Repair, etc..

    Image

    And for Command Prompts in the Recovery Environment:

    https://www.bleepingcomputer.com/tutorials/windows-7-recovery-environment-command-prompt/

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