Problem with USB wireless adapter connecting to my router on windows 8.1

Reported
Anonymous
2021-12-27T23:16:43+00:00

Hello,

I have brought a new USB wireless adapter to connect to the internet on windows 8.1, the issue is that the wireless signal is not very strong up stairs, so I use a WiFi adapter to boost the signal, the issue is that the the USB adapter has problems connecting to the WiFi adapter that boost the signal. the connection is slow to show up on windows 8.1 and when you tap connect is shows the connection for a couple of seconds then it goes then comes back on, then connects but windows 8.1 does not show that you are connected. But you are connected.

Any help would be appreciated

Thanks

Windows for home | Previous Windows versions | Internet and connectivity

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  1. franco d'esaro 24,706 Reputation points Volunteer Moderator
    2021-12-28T09:58:21+00:00

    Hi MATTHEW60 ,

    first of all specify whether it is a desktop PC or a laptop, also specify whether the computer and the router are on the same floor of the house or if they are on different floors.

    You must clearly specify, make and model, of what you call, "WiFi adapter to boost the signal" as it is definitely not a WiFi adapter.

    You must also specify the exact model of your USB Wi-Fi adapter.

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  1. Anonymous
    2021-12-28T20:15:17+00:00

    Hello franco d'esaro,

    Thanks for getting back to me, I am happy to tell you that the issue is now fixed.

    Thanks

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