Microsoft Windows Search Protocol has stopped working

Anonymous
2022-05-11T03:22:12+00:00

I keep getting the prompt that Microsoft Windows Search Protocol has stopped working, here are the details from the prompt:

Problem signature:

  Problem Event Name: APPCRASH

  Application Name: SearchProtocolHost.exe

  Application Version: 7.0.9600.19913

  Application Timestamp: 5fd02ab3

  Fault Module Name: ntdll.dll

  Fault Module Version: 6.3.9600.20144

  Fault Module Timestamp: 615be9b3

  Exception Code: c000012f

  Exception Offset: 00000000000ed170

  OS Version: 6.3.9600.2.0.0.768.101

  Locale ID: 1033

  Additional Information 1: ac05

  Additional Information 2: ac0507478d1c5bd693cfc4fe3987e900

  Additional Information 3: ac05

  Additional Information 4: ac0507478d1c5bd693cfc4fe3987e900

I've looked through the forums and honestly don't know where to start. I think I may have some corrupted files after trying to clean up my PC with Restoro/other clean up software.

Windows for home | Previous Windows versions | Performance and system failures

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  1. Anonymous
    2022-05-11T04:42:08+00:00

    Hello katya b,

    You may try the following steps - (If you are the administrator of the computer)

    Step 1) Check whether Windows Search Service is disabled -
    > Open run box (Windows logo key and r)
    > Type services.msc (Needs to be run as administrator).
    > Look for "Windows search" option.
    > Double click to open it and then check its Status and Startup Type.
    > If it is not running and disabled or its set to manual, you need to set the Startup Type as Automatic. Then,

    click Apply.

    > Click Start.
    > Click OK to save the changes.

    Step 2) By rebuilding Search Indexing Settings -
    > Open control panel.
    > Open indexing options and click on advanced at the bottom.
    > On the new window, click on rebuild to rebuild the search indexing settings. (This may take some time).

    Step 3) Open command prompt as admin.
    Type sfc /scannow and press enter.
    Let the scan complete.

    After performing these steps, restart your computer once to verify if windows search is working or not.

    Thank you.

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  2. Anonymous
    2022-05-11T05:10:14+00:00

    Each Method/step below progresses to the next if the first does not fix any corrupted files that are found, etc.

    Have you read this Microsoft information about repairing corrupt system files and errors?

    "Use the System File Checker tool to repair missing or corrupted system files"

    https://support.microsoft.com/en-us/kb/929833

    _________________________________________________

    And these eightforums.com Tutorials are very detailed for problems resulting from SFC Scan:

    "How to Run "SFC /SCANNOW" Command at Boot or in Windows 8 and 8.1"

    http://www.eightforums.com/tutorials/3047-sfc-scannow-command-run-windows-8-a.html

    Read this Section there in conjunction with the rest of the information they give in above link.

    Image   Note

    If SFC could not fix something, then run the command again to see if it may be able to the next time. Sometimes it may take running the sfc /scannow command 3 times restarting the PC after each time to completely fix everything that it's able to.

    If not, then run the **Dism /Online /Cleanup-Image /RestoreHealth**command to repair any component store corruption,

    Repair-WindowsImage -Online -CheckHealthRepair-WindowsImage -Online -ScanHealthRepair-WindowsImage -Online -RestoreHealth

    Restart the PC afterwards, and try the sfc /scannow command again.

    If still not, then try using OPTION ONE above to run the sfc /scannow command at boot

    If still not, then you could do a **refresh** of Windows 8, or run a **System Restore** using a restore point dated before the bad file occured to fix it. You may need to repeat doing a System Restore until you find a older restore point that may work.

    If still not, then you can use the steps in the TIP box in the OPTION THREE section to manually replace the files that SFC could not fix.

    __________________________________________________

    "How to Refresh Windows 8 and Windows 8.1"

    http://www.eightforums.com/tutorials/2293-refresh-windows-8-a.html

    Refreshing your PC goes like this:

    • The PC boots into Windows RE (Recovery Environment).
    • Windows RE scans the hard drive for your data, settings, and apps, and puts them aside (on the same drive).
    • Windows RE installs a fresh copy of Windows.
    • Windows RE restores the data, settings, and apps it has set aside into the newly installed copy of Windows.
    • The PC restarts into the newly installed copy of Windows.

    _________________________________________________

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