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My mouse will not hook up to the computer

Anonymous
2023-05-02T18:09:15+00:00

My mouse will not hook-up to my computer

Microsoft Edge | Install and update | Previous Windows versions

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  1. DYARI BARHAM 27,636 Reputation points Independent Advisor
    2023-05-02T19:21:53+00:00

    Hi ted,

    I'm Dyari. Thanks for reaching out. I will be happy to assist you in this regard.

    To make sure the mouse is working fine, kindly try connecting it to another PC. If the mouse did not work, it means the issue is from the mouse.

    If the mouse worked properly, it means the issue is from your computer.

    1-Try to connect it to another USB port.

    2-If it is a wireless mouse, make sure it's connected properly (make sure its battery is new).

    3-Check for any driver updates for your mouse. You can usually find these on the manufacturer's website.

    Please let me know if you need further assistance and keep me updated.

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