Share via

Microsoft Edge, unable to select text in PDFs

Anonymous
2024-07-08T21:33:34+00:00

So we use a CRM that can produce PDFs for invoices that is selected. Microsoft Edge is my default PDF viewer. When the PDF(s) are opened in the browser I can do all the annotations available with Microsoft Edge but I cannot select the text. Sometimes I need to select a portion, like a message or warning or expiration message & paste it else where.

Now if I take that same PDF, save it locally & re-open it in the browser, I can highlight the text. Unfortunately I couldn't really figure out why that would be happening.

I wanted to check if this was isolated to the CRM but I didn't have another platform that can open PDFs in the browser from the platform to test with. I didn't attempt to do this from OneDrive it did work but the way the PDF is produced it may have not been the same.

Any suggestions with what that might be?

I'm running Microsoft Edge Version 126.0.2592.87 (Official build) (64-bit)

Microsoft Edge | Read PDFs | Windows 11

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

3 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-07-10T07:56:46+00:00

    Hello, M. A. Smith

    Welcome to the Microsoft community.

    Thank you for your feedback. I'm sorry to hear about your problem. You can try testing the issue in Preview EDGE to see if it continues to exist and get back to me.

    Become a Microsoft Edge Insider | Microsoft Edge

    I look forward to your feedback, it will help me pinpoint your issue.

    Best Regards,

    Aaron| Microsoft Community Support Specialist

    0 comments
  2. Anonymous
    2024-07-10T11:14:52+00:00

    It would seem that I can no longer produce the symptom. I can't explain how but I am no longer have the problem. Thank you.

    0 comments
  3. Anonymous
    2024-07-11T02:14:35+00:00

    I'm glad your problem has been solved. Maybe the problem you mentioned is an occasional problem. Next time this problem occurs, you can try it according to my reply.

    If you encounter any problems, please ask questions in the Microsoft Community. We are always here to help you.

    Best Regards,

    Aaron| Microsoft Community Support Specialist

    0 comments