Share via

surface go on-screen keyboard keeps popping up even when minimized

Anonymous
2025-05-04T00:46:58+00:00

All of a sudden the on-screen keyboard keeps popping up even if clicking on a photo. Does it with it minimized too. Shouldn't have to leave it turned off.

Surface | Surface Go | Performance and maintenance

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2025-06-29T10:16:48+00:00

    Hello BarbaraMatthews2,

    Welcome to Microsoft Community.

    I understand your concern — when this issue occurs, the system may mistakenly believe that you’re trying to perform a text input action, which triggers the touch keyboard. I’d like to confirm: was a physical keyboard connected at the time? I couldn’t determine that from your current description.

    If a physical keyboard was connected, please go to Settings → Time & Language → Typing, and change the “Show the touch keyboard” option to “When no keyboard is attached”.

    If no keyboard is connected, you might consider using the Registry Editor to stop the touch keyboard from popping up unnecessarily:

    Open the Registry Editor:Press Win + R, type regedit, and press Enter.

    Navigate to the following path:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\TabletTip\1.7

    If the 1.7 folder doesn’t exist, you can create it manually.

    On the right-hand side, create a new DWORD (32-bit) Value named:

    EnableDesktopModeAutoInvoke

    Set its value to:

    0

    Close the Registry Editor and restart your device.

    Disclaimer: Generally, modifying registry subkeys or work group is intended for advanced users, administrators, and IT Professionals. It can help fix some problems, however, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For further protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, clickHow to back up and restore the registry in Windows - Microsoft Supportto view the article.

    If the issue started suddenly, you might also consider creating a new user profile to test whether it’s related to the current account’s settings.

    Let me know if you’d like help creating the registry key automatically.

    Surface is now supported on Microsoft Q&A | Microsoft Learn.

    Starting from June 27, 2025 , new questions must be posted there. Existing discussions will remain accessible on Microsoft Answers until [June 29, 2025]. 

    Customers will be redirected to Q&A starting [June 30, 2025]. 

    🔗 https://learn.microsoft.com/answers/questions/

    Best wishes,

    Kai Ho | Microsoft Community Support Specialist

    0 comments