Logs for File Share

Question

Logs for File Share

Ross Keeling 15

We have an Azure File Share where we archive our documents but I don't seem to be able to set up logs for this from following the guides or I am missing something. We are using LRS with a hot access tier. When I try to update the diagnostic settings, I'm usually met with no storage option or we don't have that type of storage option for this configuration. If you need any further details please let me know and I'll try my best to get the information needed. I need to find out what is happening as our cost have increase dramatically over the last few days and I need to find out why.

kobulloc-MSFT 26,826 Reputation points Microsoft Employee Moderator

2025-07-07T17:40:40.65+00:00
Hello, @Ross Keeling ! Some additional information will help a lot with troubleshooting the issue you are running into:

Which guide are you following when setting up logs for your Azure File Share?
Example: https://learn.microsoft.com/en-us/azure/storage/files/storage-files-monitoring

You mentioned error messages. Are you able to provide the exact error message? Screenshots are helpful, as are when you encounter the error message.

Are you using Azure File Sync? The change detection job looks for files that have changed and may help with finding large directories.
Nandamuri Pranay Teja 4,445 Reputation points Microsoft External Staff Moderator

2025-07-08T10:29:50.1966667+00:00

Hello Ross Keeling

we are waiting for your response to provide us the above details provided by kobulloc-MSFT to investigate further to give a detailed answer for your question.
Ross Keeling 15 Reputation points

2025-07-30T09:57:20.8633333+00:00

Thank you for your comments and apologies for not responding sooner (personal health issues). Here is a screenshot from when I try to set up diagnostic setting. Is there something else I need to set up?

I'm trying to set up something that informs me what file or folder has been updated and when, and if this is new, where it has been written to. The above image is when I try and set this up on the storage account. Below is when I select the "file" option, but I appear to be having the same issue.

Is there something else I need to configure first? I had previously been using https://learn.microsoft.com/en-us/azure/storage/files/storage-files-monitoring to try and get this set up. We are not using Azure File Sync, only network file sharing.
Nandamuri Pranay Teja 4,445 Reputation points Microsoft External Staff Moderator

2025-07-31T15:25:26.0333333+00:00
Hello Ross Keeling

Thank you for the response and i hope you're doing well now.

As per the error snip i understand that You're trying to archive logs to a storage account, but Azure isn't showing any available storage accounts in the dropdown. This happens because of specific requirements for the destination storage account. please be informed that You cannot use the same storage account that you're monitoring as the destination for its own logs. You need a separate storage account.

While creating the new storage account the storage account must be in the same region as your File Share storage account.

Alternatively, you can also use Log Analytics workspace for monitoring.

Go to Log Analytics workspaces → Create > Same region (UK West) > Choose appropriate pricing tier > Configure Diagnostic Settings > Go back to your File Share storage account > Monitoring → Diagnostic settings → file → Add diagnostic setting > Check: StorageRead, StorageWrite, StorageDelete > Destination: Select "Send to Log Analytics workspace" > Choose your newly created workspace.

Why Your Current Setup Isn't Working "No storage account" in the dropdown - This means no eligible storage accounts are available requirements for destination storage account > Must be in the same region> Cannot be the same account being monitored > Must have appropriate permissions

Would you like me to help you set up either the Log Analytics workspace approach or the separate storage account approach?

Let me know if you have any question via comment, I'm happy to assist.
Nandamuri Pranay Teja 4,445 Reputation points Microsoft External Staff Moderator

2025-08-05T07:42:10.9466667+00:00

Hello Ross Keeling,

I wanted to follow up and see if you had the chance to check the above comment let me know. If you have any further queries via comment, I'm happy to assist you.

2 answers

Your answer

kobulloc-MSFT 26,826 Reputation points Microsoft Employee Moderator

2025-07-07T17:40:40.65+00:00

Hello, @Ross Keeling ! Some additional information will help a lot with troubleshooting the issue you are running into:

Which guide are you following when setting up logs for your Azure File Share?
Example: https://learn.microsoft.com/en-us/azure/storage/files/storage-files-monitoring

You mentioned error messages. Are you able to provide the exact error message? Screenshots are helpful, as are when you encounter the error message.

Are you using Azure File Sync? The change detection job looks for files that have changed and may help with finding large directories.
Nandamuri Pranay Teja 4,445 Reputation points Microsoft External Staff Moderator

2025-07-08T10:29:50.1966667+00:00

Hello Ross Keeling

we are waiting for your response to provide us the above details provided by kobulloc-MSFT to investigate further to give a detailed answer for your question.
Ross Keeling 15 Reputation points

2025-07-30T09:57:20.8633333+00:00

Thank you for your comments and apologies for not responding sooner (personal health issues). Here is a screenshot from when I try to set up diagnostic setting. Is there something else I need to set up?

I'm trying to set up something that informs me what file or folder has been updated and when, and if this is new, where it has been written to. The above image is when I try and set this up on the storage account. Below is when I select the "file" option, but I appear to be having the same issue.

Is there something else I need to configure first? I had previously been using https://learn.microsoft.com/en-us/azure/storage/files/storage-files-monitoring to try and get this set up. We are not using Azure File Sync, only network file sharing.
Nandamuri Pranay Teja 4,445 Reputation points Microsoft External Staff Moderator

2025-07-31T15:25:26.0333333+00:00

Hello Ross Keeling

Thank you for the response and i hope you're doing well now.

As per the error snip i understand that You're trying to archive logs to a storage account, but Azure isn't showing any available storage accounts in the dropdown. This happens because of specific requirements for the destination storage account. please be informed that You cannot use the same storage account that you're monitoring as the destination for its own logs. You need a separate storage account.

While creating the new storage account the storage account must be in the same region as your File Share storage account.

Alternatively, you can also use Log Analytics workspace for monitoring.

Go to Log Analytics workspaces → Create > Same region (UK West) > Choose appropriate pricing tier > Configure Diagnostic Settings > Go back to your File Share storage account > Monitoring → Diagnostic settings → file → Add diagnostic setting > Check: StorageRead, StorageWrite, StorageDelete > Destination: Select "Send to Log Analytics workspace" > Choose your newly created workspace.

Why Your Current Setup Isn't Working "No storage account" in the dropdown - This means no eligible storage accounts are available requirements for destination storage account > Must be in the same region> Cannot be the same account being monitored > Must have appropriate permissions

Would you like me to help you set up either the Log Analytics workspace approach or the separate storage account approach?

Let me know if you have any question via comment, I'm happy to assist.
Nandamuri Pranay Teja 4,445 Reputation points Microsoft External Staff Moderator

2025-08-05T07:42:10.9466667+00:00

Hello Ross Keeling,

I wanted to follow up and see if you had the chance to check the above comment let me know. If you have any further queries via comment, I'm happy to assist you.

Answer 1

Hello Ross Keeling

Thank you for your question!

The error about "no storage option" or "no supported storage option for this configuration" suggests a problem with the setup of the diagnostic settings or the target destination.

Firstly, please be informed that Azure File Shares are typically hosted in a Storage V2 account. If you are using a Storage Account (General Purpose v1), you may not have access to certain logging features.

However, to enable diagnostic settings for your Azure File Share Select Your Storage Account: Find and select the storage account that contains your Azure File Share. In the left-hand menu, scroll down to the Monitoring section and click on Diagnostic settings. Click on + Add diagnostic setting. User's image

In the diagnostic settings, you should see options to select logs and metrics. Ensure you check the boxes for File Share logs and metrics.

Regarding cost increase since you are using the hot access tier, ensure that you are not inadvertently moving data to a cooler tier, which could incur additional costs. Check if there are any unexpected data transfer charges, especially if you are accessing the file share from outside Azure.

References: https://learn.microsoft.com/en-us/azure/storage/files/storage-files-monitoring

If this doesn't work, please help me the error snip of "no storage option" or "no supported storage option for this configuration" and confirm us Which guide are you following when setting up logs for your Azure File Share? to investigate further and provide you the best solution.

Please use the comment section if you have any question or concern, we are happy to assist you.

Nandamuri Pranay Teja 4,445 Reputation points Microsoft External Staff Moderator

2025-07-10T08:12:55.1833333+00:00

Hello Ross Keeling

I hope you're doing great!

Just checking in to see if the provided answer helped. If this answers your query, do click "Accept the answer” for the same, which might be beneficial to other community members reading this thread. Else help me the error snip of "no storage option" or "no supported storage option for this configuration" and confirm us Which guide are you following when setting up logs for your Azure File Share? to investigate further and provide you the best solution.if you have any further queries do let us know.
Nandamuri Pranay Teja 4,445 Reputation points Microsoft External Staff Moderator

2025-07-11T05:29:24.5033333+00:00

Hello Ross Keeling

I hope you're doing great!

I wanted to follow up and see if the provided answer helped. If this answers your query, do click "Accept the answer” for the same, which might be beneficial to other community members reading this thread. Else help me the error snip of "no storage option" or "no supported storage option for this configuration" and confirm us Which guide are you following when setting up logs for your Azure File Share? to investigate further and provide you the best solution. If you have any further queries do let us know.

Answer 2

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Logs for File Share

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