How can I fix the 'Unable to download installation files' error in Visual Studio Installer? (Theres no Internet issue)

Rafay Butt 25 Reputation points
2025-06-29T18:48:34.5+00:00

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just downloaded the installer from the site , clicked on the installer , after a few seconds , this , and btw there is no issue with internet

Developer technologies | Visual Studio | Setup
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Accepted answer
  1. Adiba Khan 245 Reputation points Microsoft External Staff
    2025-07-25T09:34:07.76+00:00

    You can try these steps to fix it:

    1.      Run the installer as administrator

    Right click the visual studio installer-> Run as administrator

    This ensures it has necessary permissions to access the system and network.

    2.      Clear Visual Studio Installer Cache

    Corrupted cache files can cause download error

    ·         Press windows+R, type

    %ProgramData%\Microsoft\VisualStudio\Packages

    Delete the contents of this folder.

    ·         Then delete installer cache:

    Press Windows+R, type:

    %ProgramData%\Microsoft\VisualStudio\Installer

    Delete the contents of this folder too.

     

    3.      Check Proxy , VPN, or Firewall Settings

    ·         Disable any VPN or proxy temporarily.

    ·         Ensure your firewall or antivirus is not blocking the installer.

    ·         Add exceptions for

    *.visualstudio.com

    *.microsoft.com

    4.      Use the visual studio layout installer(offline mode)

    If the installer keeps failing, you can download the full offline installer.

    Command:

    Vs_enterprise.exe --layout c:\VS2022Offline --lang en-US

    (Replace Vs_enterprise.exe with the version you are using)

    This will download all the files locally, bypassing the issue.

    5.      Ensure Required Services are running

    Open services.msc and ensure these are running:

    ·         Windows update

    ·         Background intelligent transfer service.

    6.      Reinstall Visual Studio Installer

     

     


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