I can not log in is hacked

Hello A.M. Gohari,

Thank you for reaching out. It sounds like you may have encountered a tech support scam. Microsoft will never proactively contact you to provide unsolicited technical support or request remote access to your device.

Here’s what you should do immediately:

1. Disconnect from the Internet – Unplug your network cable or turn off Wi-Fi to stop any remote access.
2. Do Not Interact Further – If you’re still in contact with the scammer, end the call or chat immediately.
3. Run a Full Security Scan – Use Windows Defender or your trusted antivirus software to scan your system for malware.
4. Change Your Passwords – Especially for your Microsoft account and any accounts accessed from the affected device.
5. Report the Incident – You can report the scam to Microsoft at: https://www.microsoft.com/reportascam