Thank you for reaching out via private message.
We recommended that you review the ARP, and you have confirmed the details.
If all ARP Availability values are zero, that strongly suggests that Azure is not receiving any ARP replies from your on-premises router or NVA.
https://learn.microsoft.com/en-us/azure/expressroute/monitor-expressroute#sample-kusto-queries sharing sample query to check the ARP metric
AzureMetrics
| where MetricName == "ArpAvailability"
| summarize by Average, bin(TimeGenerated, 5m), Resource
| render timechart
Based on this, we suggested checking with your on-premises team.
If the issue persists and you have a support plan, please submit a support ticket for further investigation and share the SR# with us.
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