Android fully managed profile Intune not propmpting customers to change password

Liam Woollery 0 Reputation points
2025-06-17T18:45:20.0866667+00:00

We manage our Android devices via Intune. The profile is fully managed. Pin code is set at enrollment then after that it's not prompting customers to change passcode after the time period in the password part of the policy runs. Intune is showing device as non compliant. Is there a way to force the prompt?

Microsoft Security | Intune | Microsoft Intune Android
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  1. Prathista Ilango 345 Reputation points Microsoft Employee
    2025-06-19T07:27:48.6966667+00:00

    Hello Liam Woollery,

    This could be expected because compliance policy checks and reports but doesn't enforce. It might have worked during enrollment when configured along with conditional access with the option "Require Device to be marked compliant".

    To achieve your requirement, configure a Device Restriction Configuration Policy that will enforce and prompt to set/reset the password accordingly.

    User's image

    Refer to: Restrict devices features using policy in Microsoft Intune | Microsoft Learn

    Android configuration list for Intune settings catalog | Microsoft Learn

    Please note this setting only works for fully managed, dedicated, and corporate-owned work profile devices.

    Hope that helps!

    If you found the information above helpful, please Click Yes. This will assist others in the community who encounter a similar issue, enabling them to quickly find the solution and benefit from the guidance provided.

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  2. Liam Woollery 0 Reputation points
    2025-06-19T08:07:01.58+00:00

    Hi Prathista,

    I think, I've managed to resolve it. Investigating the policy settings were in correct with our compliance policy as well as the compliance policy was configured to target users. I will now close this thread thanks for the responce.

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