cant log into my account

Hi @Pat Clifford

Thank you for posting your question in the Microsoft Q&A forum.  

I'm sorry to hear you're having trouble logging into your email. As I understand, you cannot log into your Outlook (Microsoft) account due to the Error 400. Please try the following troubleshooting steps, which have been effective in similar cases 

Please try logging into your Microsoft account again using a completely different network (Wifi, Mobile Data), device (laptop, computer, mobile phone) and method (Outlook on Web, Desktop App or Mobile App). 

Clear your browser cache and cookies 

Use a VPN to connect from a different region or IP Adress 

 The other thing you can do is try this in New InPrivate window 

 Please add a new account in Outlook.com or New Outlook and check if you can log in and access the email account Add an email account to Outlook for Windows - Microsoft Support 

In case you use a personal account, you can recover your account using the Microsoft account recovery form, when you fill out the account recovery form, make sure to provide as much information as possible and correctly https://account.live.com/acsr 

Please give those troubleshooting steps a try.  As a moderator, I do not have direct access to Microsoft's internal systems needed to troubleshoot this effectively due to privacy and security constraints.  If the problem remains, I kindly suggest that you escalate this matter to the Contact - Microsoft Support

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