Crash dumps are not created sporadically.

O V, Naveen 20 Reputation points
2025-06-06T09:26:21.51+00:00

We have separate process built by us on utilizing the WER in the situation and creating the dump file in the path we configure. But sporadically, we see that WER has not reproted the issue and dump files are not created. Sometimes WER has reported and our process couldnt create the dump file.

Is there any common and known scenarios where these issue can happen?

Developer technologies | C++
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  1. Omkara Varshitha Kunapalli (INFOSYS LIMITED) 235 Reputation points Microsoft External Staff
    2025-07-11T05:47:34.4266667+00:00

    Known Scenarios Where WER or Dump Creation May Fail

     

    1.Insufficient Disk Space:

    If the configured dump type is set to full or kernel and the target volume lacks sufficient space, Windows Error Reporting (WER) may silently fall back to generating a minidump or fail to create a dump altogether

     

    2.: Registry Misconfiguration:

    WER relies on specific registry keys under HKLM\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps. If these keys are missing or misconfigured (e.g., incorrect values for DumpFolder, DumpType, or DumpCount), dump creation may fail intermittently.

    1. Application Exit Timing;

    If the crashing application exits too quickly or the crash is not properly detected by WER, the dump may not be triggered. This is especially common in fast-failing services or background processes.

     

    4.Customer Process Interference;

    If a custom process attempts to create a dump while WER is also active, contention or timing issues may occur, preventing successful dump generation. This dual-handling can lead to inconsistent results.

    1. Dump Type Limitations;

    Minidumps contain limited diagnostic information and may not be sufficient for analyzing certain types of crashes. Configuring WER to generate full dumps can improve reliability and provide more comprehensive debugging data.

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  2. Omkara Varshitha Kunapalli (INFOSYS LIMITED) 235 Reputation points Microsoft External Staff
    2025-07-14T10:28:38.45+00:00

    Hope you're doing well , we're following up on the ticket. Please let us know issue persist are resolved

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  3. Omkara Varshitha Kunapalli (INFOSYS LIMITED) 235 Reputation points Microsoft External Staff
    2025-07-17T10:41:33.48+00:00

    Hope you're doing well , we're following up on the ticket. Please let us know issue persist are resolved.


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