Azure Video Indexer- Unable to use the api to extract the insight using API call

Question

Azure Video Indexer- Unable to use the api to extract the insight using API call

Umesh Narayanan 0

Hello,

I have created a video indexer account and uploaded the video for indexing. I am able to access in webUI.

However, i would need to use it in the application where i need to extract the insight from the video..
i found below document link to fetch video indexer using API..


[https://api-portal.videoindexer.ai/api-details#api=Operations&operation=Get-Account-Access-Token-With-Permission](https://api-portal.videoindexer.ai/api-details#api=Operations&operation=Get-Account-Access-Token-With-Permission)

Though i configured the url, with below structure, but response returning 404.

What i am expecting is to use the api call to retrieve the content from video indexer..
Kindly help and suggest right approach to achieve this



```yaml
"https://api.videoindexer.ai/Auth/{location}/Accounts/{accountId}/AccessToken[?allowEdit]"
```


```python
import requests

user_token = requests.get(url)

print(user_token)

2 answers

Your answer

Answer 1

Pavankumar Purilla 10,350 Microsoft External Staff Moderator

Hi Umesh Narayanan,

A 404 error typically indicates that the requested resource was not found. Please verify that you are correctly replacing {location} and {accountId} in your URL. The {location} must match the region where your Azure Video Indexer account is hosted (e.g., trial, westus2), and {accountId} should be your actual Video Indexer account ID.

Your URL should follow this structure: https://api.videoindexer.ai/Auth/westus2/Accounts/your_account_id/AccessToken?allowEdit=true.

Also, ensure that your account has the appropriate permissions to access the API. You will need to first generate an access token by making a request to this URL using your subscription key in the header. Here's a sample Python snippet for retrieving the token:

import requests

url = "https://api.videoindexer.ai/Auth/{location}/Accounts/{accountId}/AccessToken?allowEdit=true"
headers = {
    'Ocp-Apim-Subscription-Key': 'YOUR_SUBSCRIPTION_KEY'
}
response = requests.get(url, headers=headers)
print(response.text)

Once you obtain the token, you can use it to access video insights by including it as a query parameter in your next API call.
For more information, please refer to the Azure Video Indexer REST API.

Umesh Narayanan 0

Hi @Pavankumar Purilla Thanks for your response.

i ran below comment to list the aiindexer metadata
as per below output, the location is "northeurope".

i got the account_id from the account settings profile.

The only thing i missed to get the subscription key.. As i noticed in that on top right corner of account profile, it notified as 'trail'- i attached the screen shot for the same.

i also referring below api documentation here, however which demanding the subscription key.

so do you have any idea how to get the subscription key in this case or any better suggestion
https://api-portal.videoindexer.ai/api-details#api=Operations&operation=Get-Account-Access-Token


az resource list --resource-type "Microsoft.VideoIndexer/accounts"  

[

  {

    "changedTime": "2025-06-03T19:06:52.084209+00:00",

    "createdTime": "2025-06-03T18:56:51.605942+00:00",

    "extendedLocation": null,

    "id": "/subscriptions/subscritionid/resourceGroups/Azure_RG/providers/Microsoft.VideoIndexer/accounts/aiindex",

    "identity": {

      "principalId": "myprincipalid",

      "tenantId": "mytenetaid",

      "type": "SystemAssigned",

      "userAssignedIdentities": null

    },

    "kind": null,

    "location": "northeurope",

    "managedBy": null,

    "name": "aiindex",

    "plan": null,

    "properties": null,

    "provisioningState": "Succeeded",

    "resourceGroup": "Azure_RG",

    "sku": null,

    "systemData": {

      "createdAt": "2025-06-03T18:56:51.6312893Z",

      "createdBy": "******@gmail.com",

      "createdByType": "User",

      "lastModifiedAt": "2025-06-03T18:56:51.6312893Z",

      "lastModifiedBy": "******@gmail.com",

      "lastModifiedByType": "User"

    },

    "tags": {},

    "type": "Microsoft.VideoIndexer/accounts"

  }

]

Pavankumar Purilla 10,350 Reputation points Microsoft External Staff Moderator

2025-06-06T08:33:23.77+00:00

Hi Umesh Narayanan,

Since your Azure Video Indexer account is marked as a "trial" in the web portal, you will not have access to a traditional subscription key, which is typically required for API access in a standard Azure-based Video Indexer setup. Trial accounts created through videoindexer.ai use a different authentication method and do not expose an Ocp-Apim-Subscription-Key. Instead, you can authenticate by capturing a bearer token from your logged-in session. To do this, sign in to videoindexer.ai, open your browser’s developer tools (F12), go to the Network tab, refresh the page, and inspect one of the API calls to https://api.videoindexer.ai/Auth/. From there, copy the Authorization: Bearer <token> header. Use this bearer token in your API request headers when calling the access token endpoint: https://api.videoindexer.ai/Auth/{location}/Accounts/{accountId}/AccessToken?allowEdit=true. Once you receive the account-level access token, you can append it as a query parameter to other Video Indexer API calls, such as retrieving video insights. If you plan to use Video Indexer in production or require automation with proper API key management, it is recommended to provision a Video Indexer account directly through the Azure portal, which provides full access via Azure credentials and a subscription key.
Umesh Narayanan 0 Reputation points

2025-06-07T12:39:25.0033333+00:00

Hello @Pavankumar Purilla

I actually want to use the provision a Video Indexer account directly through the Azure portal. I am using a paid subscription. However whenever i create the aiindexer, it creating a trial account. I am wondering why i am unable to create non-trail/production ready aiindexer account? Although once get the non-trail account created, where can find the subscription key.

Thanks

Answer 2

JAYA SHANKAR G S 4,110 Microsoft External Staff Moderator

Hello @Umesh Narayanan ,

To get subscription key go to this developer portal and click on sign in.

enter image description here

After clicking on sign in Go To Profile

enter image description here

Now you can copy the keys.

enter image description here

Next use it in header like below.

enter image description here

If above solution helped you please do accept it and give feedback by clicking on yes.

Thank you

Umesh Narayanan 0

Hi @JAYA SHANKAR G S
Thanks for your response



```python
def get_access_token(location, account_id, subscription_key):
    url = f"https://api.videoindexer.ai/Auth/{location}/Accounts/{account_id}/AccessToken?allowEdit=true"
    
    headers = {
        "Ocp-Apim-Subscription-Key": subscription_key
    }
    
    response = requests.get(url, headers=headers)
    
    if response.status_code == 200:
        return response.text.strip('"') 
    else:
        raise Exception(f"Failed to get token: {response.status_code}, {response.text}")

access_token = get_access_token(location, account_id, subscription_key)
print("Access Token:", access_token)
```

however i am getting below error


"ErrorType":"USER_NOT_REGISTERED","Message":"User is not registered to APIM

JAYA SHANKAR G S 4,110 Reputation points Microsoft External Staff Moderator

2025-06-10T09:21:48.8466667+00:00

Hi @Umesh Narayanan ,

Are you using trial account? I am checking regarding this error with internal team, till then you can get access token from portal like below.

Thank you
JAYA SHANKAR G S 4,110 Reputation points Microsoft External Staff Moderator

2025-06-11T11:09:36.9766667+00:00

Hi @Umesh Narayanan ,

Please tell me are you using free trial or not?

Thank you

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Azure Video Indexer- Unable to use the api to extract the insight using API call

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