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Hi,
I have a Windows 2016 VDI deployment that is all working fine. Its setup with 3 brokers and a SQL server. All VDI are personal VDI and assign to user.
Several of the VDI are assign to a SID rather than a user UNC. This was likely caused when the user was removed from the domain before being unassigning from the VDI.
The issue we have is that we cannot reassign these VDI to other users or unassign the SID from the personal desktop.
Running get-RDPersonalVirtualDesktopAssignment for the VM returns no results, even though you can see the VM in Remote Desktop GUI.
Does anyone know how I can unassign or reassign these SID from the Personal VDI so the VM can be used again?
Thanks in advance.
Craig
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Hello, Craig
This issue might be due to the fact that the user was deleted from the domain without being unassigned from the VDI first, resulting in the SID of that user still being retained in the VDI database. May I ask if the AD Recycle Bin has been enabled to restore deleted users?
Best Regrads,
Sherry
Hi,
Unfortunately, we do not have AD Recycle bin enabled. Also some of these users have been deleted for some time. I would really like a way to clean up the user directly. Maybe editing the SQL DB directly.
Craig
Hi, Craig
I'm very sorry to hear this news. If you need to directly edit the sql database, for example, manually clean up the SID allocation in the database using PowerShell (which requires backing up the database), for specific steps, it is recommended that you consult premier for higher-level support.
Best Regrads,
Sherry
Hi,
That for your help. We are about to create a new collection and move user to this new collection which will sort out this issue for now.
Craig
