My office365 admin account has been deleted

Sean Vlok 5 Reputation points
2025-04-24T09:32:48.3466667+00:00

My office365 admin account has been deleted. What is the process to assign a current account with admin rights or create a new account with admin right. There are no other admin users on the tenant.

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
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  1. Shikha Ghildiyal 6,715 Reputation points Microsoft Employee Moderator
    2025-04-24T11:54:29.5433333+00:00

    Hi Sean Vlok

    Thanks for reaching out to Microsoft Q&A.

    As per the previous threads, kindly follow below guidelines

    To recover your account, you can follow these steps:

    1. Go to the Microsoft 365 sign-in page and click on the "Can't access your account?" link.
    2. Select the "Work or school account" option and enter your deleted admin account email address.
    3. Follow the prompts to verify your identity and reset your password.
    4. Once you have access to your account, you can assign admin roles to other users or create a new admin account.
    5. If you are unable to recover your account using these steps, you can contact Microsoft support by contacting hotline and the support team there will create a Service Request ticket for you, Find Microsoft 365 for business support phone numbers by country or region - Microsoft 365 admin | Microsoft Learn.

    Please do not forget to "Accept the answer” and “up-vote” wherever the information provided helps you, this can be beneficial to other community members.


  2. Adam Ivankovic 0 Reputation points
    2025-08-08T19:05:27.9766667+00:00

    I get the error The email or username you entered does not exist. Please check that you have typed your email or username correctly.


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