Azure Internet of Things
A category of Azure services for internet of things devices.
There are no groups in Device Management-->Updates-->Groups and Deployments
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Stuart Rubin
5
Reputation points
I am trying to set up FOTA updates on my Azure IoT Hub. I can't seem to get any "Groups" listed in the update selection, i.e. "Device Management-->Updates-->Groups and Deployments" is always empty.
I have a single device registered via DPS with an "ADUGroup" tag. I expected that at this tag would show up in the groups as well as a default group.
Any ideas for what I'm doing wrong?
Thank you
Azure Internet of Things
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Manas Mohanty 8,320 Reputation points Microsoft External Staff Moderator2025-04-09T18:05:50.2466667+00:00 Hi Stuart Rubin
Please make sure you have followed the pre-requisites
- A Standard (S1) or higher instance of Azure IoT Hub with Device Update for IoT Hub enabled.
- An IoT device or simulator provisioned for Device Update within the IoT hub.
- The Device Update agent installed and started on the device either as a module- or device-level identity.
- An imported update for the provisioned device.
Reference - Manage Device Groups
Please refer the below scenarios for more clarity on Device Updates.
Hope it helps. Please let us know if you have followed up queries.
Thank you.
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Stuart Rubin 5 Reputation points
2025-04-09T18:53:21.91+00:00 Manas, thanks for your reply. I believe I have all of the pre-requisites satisfied with the following notes:
- A Standard (S1) or higher instance of Azure IoT Hub with Device Update for IoT Hub enabled.
Hub is "Standard" tier.
- An IoT device or simulator provisioned for Device Update within the IoT hub.
I have a device connected with the "ADUGroup" tag set in the Digital Twin. Is there more to setup here?
- The Device Update agent installed and started on the device either as a module- or device-level identity.
Device is running Zephyr with the "Azure FOTA" library installed. Output logs indicate that the device is connecting to the IoT Hub, reporting its firmware version, etc.
- An imported update for the provisioned device.
A Device Update account has been created. An Update Instance has been created in the account. An update has been created (see screenshot).
The symptom is that no groups (default or otherwise) are in the "Groups and Deployments" tab (see screenshot).
Thank you for your support. I have been fighting this for a few days!
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Manas Mohanty 8,320 Reputation points Microsoft External Staff Moderator
2025-04-10T07:37:44.99+00:00 Hi Stuart Rubin
Please install device update agent too in the device and restart before adding the group tag
Please follow as per your use case (IOT edge or non IOT edge)
Instruction for Raspberry Image can be followed for non-IOT edge scenario (install device update agent and configuring the du-config.json with IOT hub)
Please let us know if it helps.
Thank you.
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Manas Mohanty 8,320 Reputation points Microsoft External Staff Moderator
2025-04-14T08:03:29.7466667+00:00 -
Manas Mohanty 8,320 Reputation points Microsoft External Staff Moderator
2025-04-15T07:08:22.3266667+00:00 Hi Stuart Rubin
Could you also confirm that you are using Standard IOT hub or higher tier and enabled the add on "Enable Device Update for IoT Hub"
Thank you.
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Stuart Rubin 5 Reputation points
2025-04-15T12:28:45.74+00:00 I am using the "standard" tier.
I'm fairly confident that I enabled updates when I created the IoT Hub, but I don't specifically see how to confirm the setting. How can I check this?
The web portal is letting me create updates and I can see that firmware version information is being exchanged in the Digital Twin.
Thank you
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Manas Mohanty 8,320 Reputation points Microsoft External Staff Moderator
2025-04-15T13:36:49.27+00:00 Hi Stuart Rubin
You can find a "Device update for IOT Hub instance" with same name as IOT hub.
If it is there. The only missing step would be configuration of "Device update agent provisioning"
If Device update agent is installed on all of them. We should do a Device sync operation as mentioned here
Supported platform for Device update.
Operating System AMD64 ARM32v7 ARM64 Debian 10 (Buster) Debian 10 (Buster) 
Debian 11 (Bullseye) Ubuntu Server 20.04 Ubuntu Server 22.04 Please let us know if you have already installed Device update agent and still facing the issue.
Thank you.
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Stuart Rubin 5 Reputation points
2025-04-15T14:38:46.9966667+00:00 Our product is using Zephyr and the Azure IoT Library, not Linux. I believe the Device Agent functionality is cooked into the FOTA component of the library.
Does that offer any clues?
Thank you
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Manas Mohanty 8,320 Reputation points Microsoft External Staff Moderator
2025-04-16T08:17:04.5133333+00:00 Hi Stuart Rubin
Sorry for the inconvenience but Devices updates are supported for Debian 10, 11 and Ubuntu yet.
I am reviewing with team anyway on this.
Thank you for your patience.
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Sampath 3,865 Reputation points Microsoft External Staff Moderator2025-04-17T04:54:32.09+00:00 Hello @Stuart Rubin,
From this document Device Update for IoT Hub (DU) does not currently support Zephyr OS natively as part of Microsoft's officially supported platforms for DU agents.
As of the latest release, Microsoft only supports the DU agent running on the following Linux OSes:
Microsoft provides reference agent binaries and automatic support only for these platforms.
While Zephyr’s FOTA component integrates with IoT Hub for firmware exchange, it does not implement the full DU agent protocol stack needed for Groups and Deployments integration.
Because your device is running Zephyr and not the supported DU agent, the IoT Hub cannot:
- Fully register the device update capability
- Assign it to Groups
- Display it under Device Management > Groups and Deployments
Even if firmware info shows up in the Digital Twin, this is not sufficient for DU's backend to register and manage deployments.
Options
Use a Supported OS version. If you are using supported OS version request you follow this steps in so link
(or)
For Feature requests for Zephyr’s FOTA refer this link for Device Update Discussions community .
The DU product tracks feature requests via the product's Device Update Discussions community.
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Sampath 3,865 Reputation points Microsoft External Staff Moderator
2025-04-21T07:17:03.3233333+00:00 Hello @Stuart Rubin,
If you have any additional questions, please leave them in the comments. If you find it helpful, please let me know in the comments, and if you find it useful, please give me a like
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Sampath 3,865 Reputation points Microsoft External Staff Moderator
2025-04-22T05:38:47.5266667+00:00 Hello @Stuart Rubin,
We still have not heard back from you., If you have any additional questions, please leave them in the comments. If you find it helpful, please let me know in the comments, and if you find it useful, please give me a like.
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Stuart Rubin 5 Reputation points
2025-04-22T11:56:14.4033333+00:00 I am waiting to hear some more details from Nordic about their support for FOTA on Azure. I will report back. Thank you.
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Sampath 3,865 Reputation points Microsoft External Staff Moderator
2025-04-22T12:06:46.99+00:00 Hello @Stuart Rubin,
Please report back. Thank you. Have you used above links in my comments for support for FOTA on Azure. -
Sampath 3,865 Reputation points Microsoft External Staff Moderator
2025-04-24T04:22:09.0166667+00:00 Hello @Stuart Rubin, We still have not heard back from you .Have you used above links in my comments for support for FOTA on Azure.
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