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Service stuck in "Starting" state.

Brent Jackson 5 Reputation points
2025-03-12T17:11:34.7733333+00:00

Hello!

I have a fresh install of Windows Server 2025. I have a service from a 3rd party app that is running on a Windows 2025 server. The service is stuck in a "starting" state. Rebooting does not help. I have tried disabling it and it does not help. I have tried a selective startup and disabled the service from starting up. After rebooting, it still shows the service in a "starting" state.

Any help or recommendations would be greatly appreciated.

Thanks,

BD

Windows for business | Windows Server | User experience | Other
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  1. Quinnie Quoc 0 Reputation points Independent Advisor
    2025-08-11T11:24:03.35+00:00

    Dear Brent Jackson,

    Thank you for reaching out.

    Based on the details you've provided, it appears that the third-party service may be encountering an initialization issue that prevents it from completing its startup sequence. Here are a few steps you can try to further diagnose and potentially resolve the issue:

    1. Check Event Viewer Open the Event Viewer and review the Application and System logs for any error messages or warnings related to the service. These logs can often provide insight into what is causing the service to hang.
    2. Verify Service Dependencies Ensure that all dependent services required by the third-party application are running. A missing or failed dependency can cause a service to remain in the "starting" state.
    3. Manual Termination and Cleanup
      • Open Task Manager or use taskkill to terminate any lingering processes associated with the service.
      • Check the registry under `HKLM\SYSTEM\CurrentControlSet\Services
    4. Run in Safe Mode or Clean Boot If not already done, try booting into Safe Mode or performing a clean boot to isolate any conflicts with other services or drivers.
    5. Contact Vendor Support If the issue persists, we recommend contacting the third-party application's support team. They may have specific troubleshooting steps or patches available for compatibility with Windows Server 2025. I hope my answer is useful for you.

    Best regards,

    Quinnie Quoc.

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