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How to deploy printers with Intune using device groups

James Morgan 30 Reputation points
2025-03-05T17:09:30.76+00:00

I'm trying to deploy a printer that I have setup in Universal Print to some workstations (so that anyone who logs in gets the printer) with an Intune policy. I have been able to make it work using a group containing user accounts. But, it will not work with a group containing computer computer accounts. I have followed the Microsoft Intune and Universal Print documentation without success. I've read where this is supposed to be possible, so I'm obviously either doing something wrong or have missed a step. The fact that it works if I use a group with user accounts in it suggests that there's something about the device group containing computer accounts that Intune does not like. I just don't know what. How can I go about troubleshooting this? Thanks.

Microsoft Security | Intune | Configuration
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  1. ZhoumingDuan-MSFT 17,260 Reputation points Microsoft External Staff
    2025-03-06T01:43:36.94+00:00

    @James Morgan, Thanks for posting in Q&A.

    From your description, I know you have trouble deploying printers with Intune using device groups.

    Based on my research, here is a link you can refer to monitor device configuration profiles and some common issues.

    https://learn.microsoft.com/en-us/mem/intune-service/configuration/settings-catalog-printer-provisioning#failures-and-reporting

    If the common issues (in this article) don't resolve your issue, you can use Fiddler tracing, the Print-Collect script, and UPPrinterInstaller.exe to resync the Intune installation of the universal printer.

    https://learn.microsoft.com/en-us/mem/intune-service/configuration/settings-catalog-printer-provisioning#enable-tracing

    Please try above information, if there is any update, feel free to let me know.

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